South West Community Care Access Centre (CCAC)

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Record #: LON0312 Last Modified: 10 May 2013 Last Full Update: 15 Nov 2012
Address & Phone(s)
Address356 Oxford St W
London, ON N6H 1T3
AccessibilityFully Accessible
IntersectionBeaverbrook Ave and Oxford St W
Office Phone519-473-2222
Toll Free Phone1-800-811-5146
After Hours Phone519-641-1113 (Voice mail)
519-675-7546 (Weekend on call)
TTY Phone519-473-9626 * 1-800-811-5147
Fax519-472-4045
Description & Services
DescriptionProvides access to community care * links people to a wide range of community services and supports * care coordinators work with clients in community and hospital settings to determine what help they need and arrange for care * care is delivered to the client in various community settings including home, school, residential facility and at flex clinics

Services available to eligible clients may include:
  • Personal support
  • Nursing
  • Nurse Practitioner
  • Physiotherapy and occupational therapy
  • Speech-Language therapy
  • Social work
  • Nutritional Counselling/Dietetics
  • Medical supplies and equipment
  • Connecting to other community support services and agencies

Other specialized services may include:
  • Access to long-term care homes, rehabilitation and complex continuing care beds
  • School health support services to school aged children
  • End-of life care
  • Access to respite care and convalescent care (short-term stays and adult day programs)
  • Community support for people living with cancer


Care Connectors - Helps people without a family doctor, find a family doctor

Care Coordination - Provide eligibility assessment, coordination of care, placement services and system navigation for those in need of community-based health service

caregiverexchange.ca - A blog and website that offers support and perspective to those caring for a family member or friend of any age who is facing disabling, chronic, acute or terminal health issues

Home at Last - Identifies adults who are aging, frail, or have special needs in local hospitals who have limited supports upon discharge, or potential concerns regarding how well they may settle when they return home

In-Home Services - Offers a wide range of health care services to individuals in their own homes

Information and Referral - Connects individuals with the right community services and supports to assist in management of health care needs

Mental Health and Addictions School Program - Provide assessments, interventions and support to students and families with mental health and or addiction issues

Nursing Services in Flex Clinics - Provides nursing services for ambulatory clients at clinics located in the community

Respite - Respite care services are provided when an individual cannot be left alone or is at significant risk if left alone and the primary caregiver requires relief from direct care

School Health Support Services - Provides special health services at school which are essential to a student's participation and development in school programs

South West Self-Management Program - Provides help for people living with chronic conditions in making health behaviour changes and managing their illness * training is also offered to health service providers, friends and partners

Supportive Care Resource Team - Specialized team of Care Coordinators trained to support people who are living with, or dying from a progressive, life-limiting illness and those with a cancer diagnosis

Services and Programs:
  • Owen Sound
  • Seaforth
  • St Thomas
  • Stratford
  • Strathroy
  • Walkerton
  • Woodstock
  • HoursInquiries/Support: Daily 8am-8pm
    Administration: Mon-Fri 8:30am-4:30pm
    EligibilityIndividuals of all ages who are facing the challenges of age, illness, injury or disability
    ApplicationSelf referral for most services * referral through school for in-school services
    Contact Information
    E-Mailgethelp@sw.ccac-ont.ca
    Websitewww.sw.ccac-ont.ca
    Primary ExecutiveSandra Coleman, Chief Executive Officer
    Subjects
    SubjectsClient intervention and assistance ; Information and referral

    Still can't find a service? Call us.

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