London (City of)

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Record #: LON3629 Last Modified: 13 Jun 2014 Last Full Update: 02 Apr 2014
Contact Information
Office Phone519-661-4500
TTY Phone519-661-4889
Agency Information
Primary ExecutiveJoe Fontana, Mayor; Phone: 519-661-2500 ext 4920
Alternate ExecutiveArt Zuidema , City Manager
FundingMunicipal - London
Agency Services
Description and Service Details
DescriptionMunicipal government * follow @CityofLdnOnt on Twitter for updates

Development and Compliance Services - Zoning administration functions * includes processing of building permit applications and inspections and business license applications * handles complaints for alleged violations under the zoning by-law and the Yard and Maintenance by-law * issues swimming pool fence permits, sign permits, rental unit licenses, business licenses and taxi/limo licenses

Emergency Management - Operates emergency response teams and Emergency Response Plan to ensure businesses, families and people are prepared in the event of an emergency situation * coordinates resources, equipment, response effort and responsible persons * emergency management training * also coordinates efforts in case of pandemic or flu virus outbreak

Housing Division - Housing Access Centre - Information and applications for London and Middlesex Housing Corporation units, nonprofit housing, cooperative housing, subsidy, rent supplement program and rent-geared-to-income programs

Housing, Social Services and Dearness Home - Manages access to government social services such as Ontario works, provides emergency financial aid to the residents of London and handles subsidies for nonprofit daycare programming

London Community Addiction Response Strategy (London CAReS) - Collaborative municipal drug strategy to address substance use, health community issues, including mental health issues and homelessness * mobile and street outreach, housing support (including services for Veterans), safe needle collection and drop in * services delivered through community partnerships in the broader downtown core area

London Fire Department - Operates 14 stations across London and Middlesex County * fire prevention * fire investigation * public education * emergency preparedness * training services * emergency apparatus and equipment services

London Police Service - Maintains services for crime prevention, law enforcement, assistance to victims of crime, public order maintenance and emergency response

Parks and Recreation Department - Spectrum - Bi-annual catalogue of city recreational and leisure programs including health and fitness activities for all ages, and lists of city community centres, golf courses, arenas and swimming pools * online catalogue and registration available

Seniors Recreation - Supervises and operates four community outreach programs for seniors throughout the City of London

Services and Programs:
  • Accessibility Advisory Committee
  • Parks and Recreation Department - Aquatic Services
  • Parks and Recreation Department - Arenas
HoursAdministration: Mon-Fri 8:30am-4:30pm
Areas ServedLondon
ApplicationCall or visit
Feesvaries by program or service
Site Information
Site LocationCentral London
Located In CommunityLondon
Address & Map
City Hall
300 Dufferin Ave
London, ON N6A 4L9
IntersectionDufferin Ave and Wellington St
Mailing AddressPO Box 5035 
London, ON N6A 4L9
AccessibilityFully Accessible