Settlement and Integration, Newcomer Settlement Program
|Address & Phone(s)|
|Address||245 Janette Ave|
Windsor, ON N9A 4Z2
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|Accessibility||Fully Accessible - Parking, Ramp, Entrance, Washrooms|
|Intersection||Janette Ave and University Ave W|
|Office Phone||519-255-1127 ext 118|
|Description & Services|
|Bus Routes||Dougall 6; Dominion 5; Transway 1C; Transway 1C Express|
Get official documents, brochures, pamphlets, flyers and other materials and documents translated at service rate of $35.00 + GST per document (200 words and under).* Affidavits are provided with every document.
Interpretation Services Provincially certified interpreters are available at a service rate of $35.00+ GST per hour (2 hours minimum & rates may vary) for various assignments such as: • Legal/Court proceedings • Immigration and Refugee Matters • Medical/Business Appointments • Driver’s Test *Translation and Interpretation Services are available in more than 50 different languages.
Windsor Resettlement Assistance Program (RAP): Provides services (airport reception, providing temporary accommodations, orientating client to life in the community, income support orientations, introducing them to their rights and responsibilities under the Resettlement Assistance Program, opening bank accounts, secure permanent accommodations, applying for utilities, linking GARs to federal and provincial programs) to approximately 300 Government Assisted Refugees (GARs) destined to Windsor.
Client Support Services: Research has shown that GARs are reluctant to access services in the community due to a number of challenges, such as language barriers, different cultural perceptions, inflexibility of services offered, and financial restraints. Mandated to identify gaps in settlement and broader-based services in the community, BASIC assists Government Assisted Refugees to overcome obstacles associated with settlement and integration.
Newcomer Settlement Program (NSP): If you are a Refugee Claimant, Convention Refugee, a Permanent Resident, a Canadian Citizen not born in Canada, a Minister’s Permit Holder, or a person who received permission to remain in Canada for the purpose of becoming a permanent resident, NSP is designed to assists with settling and adjusting to life in Canada and Windsor-Essex County. NSP provides newcomers with information, referral, and advice on the following issues:
MCC Information/Orientation Sessions Targeting newcomers, these group activities are stand alone information and awareness sessions based on newcomer’s need in the areas of community service access and address general settlement and integration issues.
|Hours||Mon-Wed 9 am-6 pm|
Thu 9 am-8 pm
Fri 9 am-6 pm
Sat 9 am-12 noon
|Application||Application process required|
|Primary Contact||Marcela Diaz, Settlement and Integration Manager|
|Subjects||Counselling ; Education ; Employment ; Health ; Immigrants ; Immigration ; Refugees ; Settlement services|