Community Crisis Centre of Windsor-Essex County

Windsor Regional Hospital Ouellette Campus, Crisis Services

[  Suggest an Update |  Fran├žais |  Print Version (New Window) ]
Record #: WIN1535 Last Modified: 25 Nov 2013 Last Full Update: 06 Feb 2013
Located In CommunityWindsor Central
AddressJeanne Mance Bldg
1086 Ouellette Ave, 1st Fl
Windsor, ON N9A 1E1
View Google Map
AccessibilityFully Accessible - Parking, Ramp, Automatic entrance, Washroom, Elevator
Bus RoutesTransway 1A; Transway 1C; Central 3; Ottawa 4; Dougall 6
IntersectionOuellette Ave and Erie St
Mailing AddressHotel Dieu Grace Hospital 
1030 Ouellette Ave 
Windsor, ON N9A 1E1
Contact Information
Crisis Phone519-973-4435
Primary ContactFrancine Chalmers, Manager, Mental Health Services; Phone: 519-973-4411 ext 3858; Email:
Description & Services
DescriptionProfessional crisis workers provide immediate risk assessment, stabilization, safety planning, crisis follow-up and referral services through: 
* 24 hr crisis telephone line 
* 24 hr walk-in service available at Windsor Regional Hospital Ouellette Campus Emergency Room 
* Mobile crisis response service Mon-Fri, 7 am-11 pm  
* Walk-in service at main office in Jeanne Mance Building during office hours 
Situations may include substance abuse * feelings of intense sadness or depression * sleeping or eating problems * anxiety * thoughts of suicide or self harm * severe distress related to relationship issues * family problems * grief * job loss * financial problems * anger * aggression * symptoms of mental illness and more
Hours24 hours 
Areas ServedEssex County ; Windsor
EligibilityAges: 16 year(s) and up
ApplicationSelf referrals accepted
LanguagesEnglish ; French ; Interpretive Services - via Language Line phone interpretation service ; French (via translator)
FundingProvincial - Ministry of Health and Long Term Care
Supplementary Info
Alternate NameCCC ; Senior Brochure
Service Level(50) Non Profit