Community Crisis Centre of Windsor-Essex County

Site: Windsor Regional Hospital - 1086 Ouellette Ave

Service: Crisis Services

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Record #: WIN1535 Last Modified: 04 Sep 2014 Last Full Update: 06 Feb 2013
Contact Information
Crisis Phone519-973-4435
Fax519-973-1989
Websitewww.hdgh.org/crisis
Primary ContactFrancine Chalmers, Manager, Mental Health Services; Phone: 519-973-4411 ext 3858; Email: Francine.Chalmers@hdgh.org
Agency Information
Service Level(50) Non Profit
Established1997
FundingProvincial - Ministry of Health and Long Term Care
Description and Service Details
DescriptionProfessional crisis workers provide immediate risk assessment, stabilization, safety planning, crisis follow-up and referral services through: 
 
Available Crisis Services: 
* 24 hour Crisis Telephone Line (519) 973-4435 
* 24 hour Walk-in Service, Windsor Regional Hospital - Ouellette Campus Emergency Department 
* Walk-in Service, Community Crisis Centre, Windsor Regional Hospital - Ouellette Campus Jeanne Mance Building, 1st Floor, Mon-Fri, during business hours 
* Mobile Crisis Response, Mon-Sat 12 noon to 8 pm 
* Suicide Prevention and Education Program through Alive! Canada 
* WPS Community Outreach & Support Team (C.O.A.S.T. - partnership with Windsor Police Services), Mon-Fri, 8am-11 pm 
* OPP Mental Health Response Unit (M.H.R.U. - partnership with Ontario Provincial Police), Mon-Thu, 8 am-6 pm. 
 
Situations may include; 
* substance abuse  
* feelings of intense sadness or depression  
* sleeping or eating problems  
* anxiety  
* thoughts of suicide or self harm  
* severe distress related to relationship issues  
* family problems  
* grief  
* job loss  
* financial problems  
* anger  
* aggression  
* symptoms of mental illness and more
Hours24 hours 
Areas ServedEssex County ; Windsor
EligibilityAges: 16 year(s) and up
ApplicationSelf referrals accepted
LanguagesEnglish ; French ; Interpretive Services - via Language Line phone interpretation service ; French (via translator)
FeesNone
Site Information
Located In CommunityWindsor Central
Address & Map
Jeanne Mance Bldg
1086 Ouellette Ave, 1st Fl
Windsor, ON N9A 1E1
 
View Google Map
IntersectionOuellette Ave and Erie St
Mailing AddressHotel Dieu Grace Hospital 
1030 Ouellette Ave 
Windsor, ON N9A 1E1
Bus RoutesTransway 1A ; Transway 1C ; Central 3 ; Ottawa 4 ; Dougall 6
AccessibilityFully Accessible - Parking, Ramp, Automatic entrance, Washroom, Elevator