Ontario. Ministry of Community and Social ServicesOntario Works, Windsor Office |
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| Address & Phone(s) | ||||
|---|---|---|---|---|
| Address | 400 City Hall Sq E, Suite 101 Windsor, ON N9A 7K6 View Google Map | |||
| Accessibility | Fully Accessible - Parking, Automatic entrance, Washroom, Elevator with Braille keypad | |||
| Intersection | McDougall Ave and University Ave E | |||
| Mailing Address | PO Box 150 Station A Windsor, ON N9A 6K1 | |||
| Office Phone | Administration: 519-255-5200 Application: 519-255-5600 Application appointment verification interview: 519-255-5612 Automated message lists everything needed for the verification interview Bus Pass Subsidy: 519-255-5200 Dental Unit Applications: 519-255-5600 Dental Unit Administration: 519-255-5220 Employment Initiatives: 519-255-5200 ext. 5386 Funeral & Burial Assistance: 519-255-5200 ext 5255 | |||
| Toll Free Phone | Cheque Status Inquiries (IVR): 1-800-808-2268 OW & ODSP Fraud Hotline:1-800-394-7867(STOP) | |||
| Fax | Admin: 519-255-7748 Ontario Works: 519-255-1011 or 519-255-1503 | |||
| Description & Services | ||||
| Bus Routes | Transway1A; Transway1C; Ottawa4; Walkerville8; Crosstown2; Parent14; Central3; Dougall 6 | |||
| Description | Financial Assistance Monthly allowance based on family size, housing costs and income * monthly drug benefit card * other services include: Housing Stability Plan To assist OW and ODSP clients and low-income individuals with housing related costs such as rent arrears, utilities arrears and other supports needed to assist people in their homes or transition them to housing. People should contact the OW Application line or their OW/ODSP Case Worker for more information. Employment Assistance Clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children * Jobs Now -- pilot project helping longer-term social assistance recipients find and keep sustainable employment Employment Resource Centre -- walk-in job search centre * access to computers, Internet, fax, photocopier, telephone * resource materials, job banks, labour market information * assistance with resumes * referrals to job counselling and training Community Participation -- volunteer placements * job search programs -- based on individual's skills, experience and circumstances * employment placement -- job matching service * basic education -- basic adult upgrading * high school upgrading * English as a Second Language (ESL) classes * literacy and basic skills * job skills training -- development of skills for specific jobs * on -the-job training * supports to self-employment -- referral to self-employment programs Learning, Earning and Parenting (LEAP) -- helps young parents finish high school, improve parenting skills, locate and maintain employment Other services Discretionary Benefits - may include dentures, emergency dental services, eyeglasses, special diet allowance, health care supplies, medical transportation funds, prosthetic devices, funerals and burials * programs may vary by City or Municipality, and may be available to non-Ontario Works recipients upon income assessment Interactive Voice Response (IVR) -- 1-800-808-2268 -- automated information and payment details, payment history, file status * information and announcements about Ontario Works * service not available to TTY users Welfare Fraud Hotline 1-800-394-7867 to report allegations of fraudulent colleciton of Ontario Works and Ontario Disability Support Program assistance | |||
| Hours | Office: Mon-Fri 8:30 am-4:30 pm Intake: Mon-Fri 8:30 am-11:45 am, 1 pm-4:15 pm | |||
| Eligibility | Youth and adults 18 years and over in financial need * employable youth 16-17 years in financial need who cannot live at home but are attending school or seeking employment (funds must be managed by a trustee, guardian or agency) * financial need is determined by a review of income, liquid assets and living expenses * Learning, Earning and Parenting (LEAP) --parents 16-25 years * Employment Resource Centre -- open to all | |||
| Application | Application process required for Ontario Works either by phone, in-person or now online * application will be started over the phone to collect information in order to determine eligibility * appointment will be scheduled for a phone or in-person interview * information requested will include personal identification, education, employment history, assets and income for all members of the family * in-person portion may require 1 1/2 hours to complete | |||
| Contact Information | ||||
| socserv@city.windsor.on.ca | ||||
| Website | www.citywindsor.ca/000576.asp | |||
| Primary Contact | Nicole Seguin, Administrative Assistant; Phone: 519-255-5200 ext 5231 | |||
| Primary Executive | Bruno Ierullo, Executive Director of Employment and Social Services; Phone: 519-255-5200 ext 5257; Email: bierullo@city.windsor.on.ca | |||
| Subjects | ||||
| Subjects | Employment ; Financial assistance ; Social assistance | |||

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