Memos and Bulletins
Public Comments Formerly the Erie St Clair Community Care Access Centre (CCAC)
Contact Information
Office Phone 519 436 2222 (Chatham-Kent)  
519 337 1000 (Sarnia-Lambton)  
519 258 8211 (Windsor-Essex)
Toll Free Phone 1 888-447-4468
After Hours Phone Answering Service
TTY Phone 519-258-8092
Fax Intake: 519 351 5842 (Chatham-Kent) 
Intake: 519 337 4331 (Sarnia-Lambton) 
Intake: 519 258 6288 (Windsor-Essex)
Social Media Facebook LinkedIn Twitter YouTube
Primary Contact Ralph Ganter, Chief Executive Officer; Fax: 519 351 5057 (Admin)
Description and Service Details
Description (Service) Formerly the Erie St Clair Community Care Access Centre (CCAC)

* Erie St. Clair Local Health Integration Network - Home and Community Care program provides access to in-home health and personal support services to help individuals live independently at home * Also assist community members with the transition to long-term care homes when living at home is no longer possible * Home and Community Care can provide information about, and can link individuals to, other helpful services available in the community * Care Coordinators are health care professional specially trained to help patients investigate and organize their health care services so that patients are able to achieve the best possible state of health and well being. * Offering a single point of access to home and community services Services include: specialized nursing programs, nursing clinics, personal support services, occupational therapy, physiotherapy, social work, speech-language pathology, information and referral to community health and social services, services for children and youth, palliative care consultation, telehomecare, long-term care placement and more.
Hours Mon-Fri 8:30 am-4:30 pm; Calls answered 24 hr/day, 7 days/week
Areas Served Chatham-Kent
Eligibility Infants; Toddlers; Children; Youth; Adults; Seniors; Male; Female; Ontario Health Insurance Coverage required; Service is available for all age groups, from newborns to elderly residents of Erie St. Clair. Needs are identified and services determined according to Ministry criteria. Eligibility and service needs are reassessed on a regular basis.
Application Anyone can make a referral - you can refer yourself, or have a family member, friend, caregiver, physician, or other health care professional make a referral 
To make a referral, call the office nearest you:  
519 436 2222 (Chatham-Kent) 
519 337 1000 (Sarnia-Lambton) 
519 258 8211 (Windsor-Essex) 
or toll free at 1 888 447 4468.
Languages English ; French
Fees None ; No fees for service but other sources of payment may be used to enhance services when required (i.e. Private health insurance or personal payment)
Agency Information
Established 1997
Primary Executive Ralph Ganter, Chief Executive Officer; Fax: 519-351-5057 (Admin)
Funding Provincial - Ministry of Health and Long Term Care
Site Information
Located In Community Chatham
Address & Map
712 Richmond St
Chatham, ON N7M 5K4
View Google Map
Intersection Richmond St and Keil Dr
Mailing Address PO Box 306 
712 Richmond St 
Chatham, ON N7M 5K4
Physical Access Fully Accessible ; Designated Parking; Ramp; Automatic & Useable Entrance; Designated & Useable Washroom

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