Contact Information
Office Phone 519 436 2222 (Chatham-Kent)  
519 337 1000 (Sarnia-Lambton)  
519 258 8211 (Windsor-Essex)  
Toll Free Phone 1 888-447-4468
After Hours Phone Answering Service
Fax Intake: 519 351 5842 (Chatham-Kent) 
Intake: 519 337 4331 (Sarnia-Lambton) 
Intake: 519 258 6288 (Windsor-Essex)
E-Mail engagement@esc.ccac-ont.ca
Website www.healthcareathome.ca/eriestclair
Social Media Facebook LinkedIn Twitter YouTube
Primary Contact Lori Marshall, Chief Executive Officer, Erie St. Clair CCAC; Fax: 519 351 5057 (Admin)
Alternate Contact Fax: 519-351-5057 (Admin)
Description and Service Details
Description (Service) The Erie St. Clair CCAC provides access to in-home health and personal support services to help individuals live independently at home. We also assist community members with the transition to long-term care homes when living at home is no longer possible. The Erie St. Clair CCAC can provide information about, and can link individuals to, other helpful services available in the community. Care Coordinators are health care professional specially trained to help patients investigate and organize their health care services so that patients are able to achieve the best possible state of health and well being. 
 
The Erie St. Clair Community Care Access Centre (CCAC) serves the Chatham-Kent, Sarnia-Lambton and Windsor-Essex communities.  
 
The Erie St. Clair CCAC is dedicated to enhancing the health, quality of life and independence of individuals in our communities by offering a single point of access to home and community services. Serving over 37,000 patients across the region annually, we assist patients in making informed choices about health care options. To access our services, call 310-CCAC or go to healthcareathome.ca/eriestclair. Visit the eriestclairhealthline.ca for information on health and social services in your community. 
 
Our services include: specialized nursing programs, nursing clinics, personal support services, occupational therapy, physiotherapy, social work, speech-language pathology, information and referral to community health and social services, services for children and youth, palliative care consultation, telehomecare, long-term care placement and much more. 
 
Anyone can make a referral to the CCAC – you can refer yourself, or have a family member, friend, caregiver, physician, or other health care professional make a referral * 
 
To make a referral, simply call the office nearest you:  
519 436 2222 (Chatham-Kent); 519 337 1000 (Sarnia-Lambton); 519 258 8211 (Windsor-Essex); or toll free at 1 888 447 4468.
Hours Mon-Fri 8:30 am-4:30 pm; Calls answered 24 hr/day, 7 days/week
Areas Served Chatham-Kent ; Erie St. Clair Region: Chatham-Kent, Sarnia-Lambton and Windsor-Essex
Eligibility Infants; Toddlers; Children; Youth; Adults; Seniors; Male; Female; Ontario Health Insurance Coverage required; Service is available for all age groups, from newborns to elderly residents of Erie St. Clair. Needs are identified and services determined according to Ministry criteria. Eligibility and service needs are reassessed on a regular basis.
Application Anyone can make a referral to the CCAC – you can refer yourself, or have a family member, friend, caregiver, physician, or other health care professional make a referral * 
 
To make a referral, simply call the office nearest you:  
519 436 2222 (Chatham-Kent); 519 337 1000 (Sarnia-Lambton); 519 258 8211 (Windsor-Essex); or toll free at 1 888 447 4468.
Languages English ; French
Fees No fees for service but other sources of payment may be used to enhance services when required (i.e. Private health insurance or personal payment)
Agency Information
Description (Agency) The Erie St. Clair CCAC provides access to in-home health and personal support services to help individuals live independently at home. We also assist community members with the transition to long-term care homes when living at home is no longer possible.
Established 1997
Primary Executive Lori Marshall, Chief Executive Officer, Erie St. Clair Community Care Access Centre; Fax: 519-351-5057 (Admin)
Alternate Executive Fax: 519-351-5057 (Admin)
Funding Provincial - Ministry of Health and Long Term Care
Agency Services
Site Information
Located In Community Chatham
Address & Map
712 Richmond St
Chatham, ON N7M 5K4
 
View Google Map
Intersection Richmond St and Keil Dr
Mailing Address PO Box 306 
712 Richmond St 
Chatham, ON N7M 5K4
Accessibility Fully Accessible ; Designated Parking; Ramp; Automatic & Useable Entrance; Designated & Useable Washroom
Topics
Service Categories Activities of Daily Living Assessment ; Case/Care Management ; Home Health Care ; Long Term Care Coordination Centres ; Long Term Care Options Counselling ; Medical Social Work ; Nursing Facility Referrals ; Palliative Care ; Personal Care ; Physical Therapy ; Rehabilitation/Habilitative Medicine Referrals ; Respite Care ; Specialized Information and Referral ~ Health Issues