Chatham-Kent Police Service

Site: Chatham - Third St

Service: HELP Team/Mobile Crisis Team

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Record #: CHK0330 Last Modified: 29 Oct 2014 Last Full Update: 09 Jan 2014
Memos and Bulletins
Public Commentsdial 0 to get a live operator/representative 
Contact Information
Office PhoneGeneral Inquiries 519-352-1234 
Automated 519-436-6600
Crisis Phone9-1-1 or 519-352-1234 and dial 0
Primary ContactSergeant Gabe Tetrault; Email:
Description and Service Details
DescriptionThe HELP Team was established by the Chatham-Kent Police Service in 2001 to better serve the mentally ill. Its goal is to improve the outcomes of interactions between the mentally ill and the police.  
The HELP Team consists of police officers and support staff who receive extra training to deal with the mentally ill and who are partnered with local mental health agencies and support groups. The officers work regular patrol duties, but are available to handle calls for service involving the mentally ill. 
This team concept is a “First-Responder model.” Selected front-line officers are trained to be better able to respond 24/7 to calls where mentally ill persons are in crisis, such as when they are threatening to harm themselves or others. In this way we are able to best assist in their greatest time of need.  
The success and benefits of the HELP Team was evidenced by a survey conducted by two of our primary partners, the Canadian Mental Health Association and the Chatham-Kent Health Alliance. Consumers, family members and mental health professionals indicated through this survey that the service to the mentally ill has been significantly enhanced.  
The growing interest in the HELP Team has resulted in a presentation at the National Conference on Police-Mental Health Liaison, and articles in both the RCMP Gazette and the CMHA Network magazine.  
Mobile Crisis Team 
The HELP Mobile Crisis Team (MCT) is a pilot project initiated in 2006, comprised of a plain clothed Chatham-Kent Police HELP Team Constable and a Chatham-Kent Health Alliance Mental Health Crisis nurse who respond to incidents within the Municipality involving persons in mental health crisis. The MCT networks with various community agencies providing supports to persons in crisis with mental health issues who come in contact with Police. 
HoursMon-Sun 24 hours
Areas ServedChatham-Kent
BoundariesMunicipality of Chatham-Kent
Agency Information
FundingRegional / Municipal
Site Information
Site LocationPolice Headquarters
Located In CommunityChatham
Address & Map
Police Headquarters
24 Third St
Chatham, ON N7M 5K5
IntersectionThird St and King St
Mailing AddressPO Box 366 
Chatham, ON N7M 5K5
AccessibilityFully Accessible