Family Service Kent

Site: Chatham - Adelaide St S

Service: Community & Home Assistance Program

Contact Information
Office Phone 519-354-6221
Toll Free Phone 1-855-437-5368 (1-855-4FSKENT)
Fax 519-354-5152
Social Media Facebook LinkedIn Twitter
Primary Contact Marion Harvey, Intake Coordinator; Phone: 519-354-6221 ext 246; Email:
Alternate Contact Jyl Panjer, Manager, Community Support Services; Phone: 519-354-6221 ext 230; Email:
Volunteer Coordinator Marjorie Crew, Community Development and Volunteer Coordinator; Phone: 519-354-6221 ext 241; Email:
Description and Service Details
Description (Service) COVID-19 - Transportation Services will be streamlined to offer essential medical drives only and grocery runs will be adjusted to accommodate senior shopping hours. Payments are requested via e-transfer, VISA, or invoicing to reduce handling cash. Disinfecting, PPE, and screening protocols remain in place. Frozen Meals will be offering free delivery within Chatham-Kent (front door/porch drop-off) and/or curbside pick-up at the agency. Payments are requested via e-transfer or VISA, with invoicing available if required. Phone in advance to make arrangements for meals. All other CHAP services will remain in operation. Employees will be working from home where possible and will provide assistance via telephone or email to do our part to limit exposure to others in our community. Hours of service may be reduced. 
Offers the following services to seniors and adults with disabilities: 
CareLink Health Transit - Service to many locations throughout Chatham-Kent and surrounding area. Client is accompanied by a caring, dedicated volunteer or staff person. Wheelchair accessibility can be arranged.  
Frozen Meals - Nutritionally balanced, home-style meals prepared by dietitian specifically for seniors/diabetics. Meals are easily cooked in oven or microwave. Specialized diets are available. Delivery available. 
Home Help - Duties inside the home including: companionship and personal care, relief for family members or caregivers. Promotes home safety and quality of life. Housekeeping, laundry, cooking available.  
Home Maintenance - Grass cutting, yard maintenance and snow removal. 
Client Intervention & Assistance - Transitional care planning, elder abuse prevention, accessing services and community referrals. Dealing with concerns that affect safety and well being.
Hours Office Mon, Thu, Fri 9 am-5 pm * Tue, Wed 9 am-9 pm * Transportation Call Centre Mon-Fri 9 am - 5 pm
Areas Served Chatham-Kent
Boundaries Chatham-Kent
Eligibility Seniors (60+ years) and adults (18+ years) with disabilities
Application Call for intake and information.
Languages English ; French
Fees Service ; None - Client Intervention and Assistance ; Transportation - fees vary based on distance 
Frozen Meals - Entrees $6; soups, desserts and breakfast items $2.25. Free delivery. 
Home Help - $18-$20/hr, minimum 2 hrs 
Home Maintenance - $20/hr, minimum 1 hr
Agency Information
Primary Executive Brad Davis, Executive Director
Funding Provincial - Ministry of Community and Social Services; LHIN ; Donations ; United Way ; Fees
Site Information
Located In Community Chatham
Address & Map
50 Adelaide St S
Chatham, ON N7M 6K7
View Google Map
Intersection King St E and Adelaide St S
Physical Access Fully Accessible
Other Details
Print Material Agency brochure, free.

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