|Record #: CHK0418||Last Modified: 11 Sep 2018||Last Full Update: 11 Sep 2018|
|Toll Free Phone||1-866-804-7325|
|After Hours Phone||1-866-267-7997|
|Crisis Phone||To report a power outage or electrical problems 24 hrs 519-352-6300|
|Primary Contact||Jim Hogan, President and CEO Entegrus; Phone: 519-352-6300; Email: firstname.lastname@example.org|
|Alternate Contact||Chris Cowell, Chief Financial Officer & Vice President Administration; Email: email@example.com|
|Description and Service Details|
|Description (Service)||Entegrus Powerlines delivers electricity and related services to their customers in a safe, sustainable and reliable manner
Entegrus Services provides the electricity usage billing and collecting for all residential and business customers of Entegrus Powerlines Inc., the Chatham-Kent PUC, Strathroy-Caradoc Water & Newbury Water.
Entegrus Services also provides regular cycle meter reading, readings for final billing, call centre support for billing and account inquiries and a 24/7 automated service to access account balance and payment history on behalf of Entegrus Powerlines Inc.
Time of Use
Residential and small general service customers were completely set up on Time of Use billing between September 2010 and June 2011.
Entegrus Services Inc. provides the water usage billing and collecting for all residential and business customers of the Public Utilities Commission (PUC), Strathroy Caradoc Water & Newbury Water.
Entegrus Services Inc. also provides on their behalf cycle meter reading, readings for final billing, call centre support for billing and account inquiries and a 24/7 automated service to access account balance and payment history.
Chatham-Kent Area customers:
To report a move, please call Entegrus Services Inc. at 519-352-6300.
To proceed with connecting to a curb box (valve at the property line of an existing service), please follow the steps below:
1.Obtain a Water Permit from Entegrus Services Inc. office at 320 Queen St. Chatham
2.Install Water Service from the PUC, please call 519-436-0119
3.Request a Trench Inspection
5.Install Back Flow Preventers
6.Connect to Curb Stop/Turn Water On
7.Call for “Touch Pad” Appointment
|Hours||Mon-Fri 8:30 am-4:30 pm|
|Areas Served||Bothwell ; Chatham ; Dresden ; Dutton-Dunwich ; Merlin ; Mount Brydges ; Newbury ; Parkhill ; Ridgetown ; Strathroy ; Thamesville ; Tilbury ; Wallaceburg ; Wheatley|
|Eligibility||Customers of Entegrus|
|Application||Customer must register with Entegrus for service|
|Primary Executive||Jim Hogan, President and CEO|
|Alternate Executive||Chris Cowell, Chief Financial & Regulatory Officer & VP Administration|
|Funding||Regional / Municipal ; Sale of Goods|
|Site Location||Chatham - Queen St|
|Located In Community||Chatham|
|Address & Map||
320 Queen Street
Chatham, ON N7M 2H6
View Google Map
|Intersection||Queen St and Patteson Ave|
|Mailing Address||c/o Entegrus
PO Box 70
320 Queen Street
Chatham, ON N7M 5K2
|Physical Access||Fully Accessible|