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Memos and Bulletins
Public Comments Formerly the South West Community Care Access Centre (CCAC)
Contact Information
Office Phone 519-631-9907
Toll Free Phone 1-800-811-5146
After Hours Phone 1-800-811-5146
TTY Phone 519-473-9626 * 1-800-811-5147
Fax 519-631-2236
E-Mail southwest@lhins.on.ca
Website healthcareathome.ca/southwest
Description and Service Details
Description (Service) Health care services offered at home, at school, and in the community, as well as access to supported living programs and long-term care * care coordinators work with people in the community or leaving the hospital to determine what help is needed and arrange for care

Services may include:
  • nursing
  • nurse practitioner
  • physiotherapy and occupational therapy
  • speech and language therapy
  • social work
  • nutritional and food counseling (dietitians)
  • medical supplies and equipment
  • referral to other community supports

Specialized services may include:
  • access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
  • access to respite care and convalescent care (short-term stays and adult day programs)
  • access to long-term care homes
  • health support in the school
  • specialized services for people living with specific health conditions
  • palliative care

Information and Referral
- thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 in French
Hours Inquiries and Support: Daily 8am-8pm
Administration: Mon-Fri 8:30am-4:30pm
Areas Served Elgin County
Boundaries Elgin and area
Eligibility People of all ages who are facing the challenges of age, illness, injury, or disability
Application Call * no referral required for most services * referral through school for in-school services
Languages English ; French
Fees Covered by OHIP
Agency Information
Established 1997
Funding Provincial - MHLTC ; Provincial - SWLHIN
Site Information
Site Location St Thomas (Balaclava South)
Located In Community St Thomas
Address & Map
1063 Talbot St, Unit 70
St Thomas, ON N5P 1G4
Intersection First Ave and Talbot St
Physical Access Fully Accessible

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Call 2-1-1, Toll Free: 1-866-686-0045