Contact Information
Office Phone 519-432-1855
After Hours Phone 519-670-3173
Fax 519-679-7324
Description and Service Details
Description (Service) 243-bed long-term care home * residential care for private, semi-private, and basic rooms * 24-hour nursing and personal care * access to a doctor and other health professionals
  • bedding and furniture
  • laundry and housekeeping
  • meals
  • personal hygiene supplies
  • medical supplies and equipment (such as catheters, ostomy bags, or wound care supplies)
  • assistance with medication and activities of daily living
  • recreation and social programs

Additional services and facilities:
  • secure wandering unit for people with Alzheimer's and related dementias
  • full-time physio contract services and social worker
  • infection prevention nurse and pandemic planning coordinator
  • clinical teams for falls, wound care, incontinence, responsive behaviour, pain and palliation, infection control
  • palliative care
  • Brain Gym® and More program
  • massage therapy
  • health club membership (with heated indoor pool)
  • restorative care
  • chiropody
  • library services
  • beauty salon
  • chaplain
  • wellness centre
  • recreation and horticultural therapist on staff
  • store gift shop and tea room
  • on-site pharmacy and denturist
  • bus transportation (wheelchair accessible) for outings

Short-Stay Care (Public) - 3 short-stay beds (respite care for people who have caregivers in need of temporary relief) * publicly funded * offered up to 60 days per year, as available * residents have access to the same services as long-stay residents
Hours Daily 24 hours
Administration: Daily 9am-5pm
Areas Served London
Boundaries London and area
Eligibility Ages: 18 year(s) and up 
Adults who need long-term care * Community Care Access Centre care coordinators assess the needs of people who apply
Application Contact the South West Community Care Access Centre
Languages English
Fees subsidies for basic rates may be available for eligible applicants
Agency Information
Established 1976
Primary Executive Suzi Holster, Administrator; Phone: 519-432-1855 ext 225
Alternate Executive Bonnie Hughes, Director of Resident Care; Phone: 519-432-1855 ext 259; Email:
Funding Private ; Provincial - SWLHIN
Site Information
Site Location London (West)
Located In Community London
Address & Map
310 Oxford St W
London, ON N6H 4N7
Intersection Cherryhill Blvd and Oxford St W
Accessibility Fully Accessible