Contact Information
Office Phone Administration: 519-661-0400
Fax 519-661-0446
E-Mail jharwood@london.ca
Website www.london.ca
Primary Contact Jacqueline Harwood, Administrative Assistant; Phone: 519-661-2500 ext 8262
Description and Service Details
Description (Service) 241-bed long-term care home * residential care, private, semi-private, and basic rooms * 24-hour nursing and personal care * access to a doctor and other health professionals
  • laundry and housekeeping
  • meals
  • personal hygiene supplies
  • assistance with medication and activities of daily living
  • recreation and social programs

Additional services and facilities:
  • pastoral care
  • two secure areas for people with Alzheimer’s and related dementias
  • full-time physiotherapist/part-time occupational therapist
  • beauty parlor/barber/beauty salon
  • diagnostics (lab, x-ray)
  • restorative care
  • social work and dietitian services
  • palliative care
  • foot care
  • hydro sound and whirlpool tubs
  • television area with fireplace
  • meditation room
  • private party room
  • library services
  • outdoor patios, gardens
  • parking for residents and visitors
  • smoke free environment
  • dental care
  • courtyard café and pub

Member of the Ontario Association of nonprofit Homes and Services for Seniors (OANHSS)

Services and Programs:
  • Adult Day Program and Wellness Centre
  • Homemaking Program
  • Short-Stay Care (Public)
Hours Daily 24 hours
Administration: Mon-Fri 8am-4pm
Areas Served London
Boundaries London and area
Eligibility Ages: 18 year(s) and up Older adults and people with disabilities, who need physical, social, or emotional supports
Adults who need long-term care * Community Care Access Centre care coordinators assess the needs of people who apply
Application Call * no referral required
Contact the South West Community Care Access Centre
Languages English
Fees subsidies for basic rates may be available for eligible applicants
Agency Information
Established 1954
Primary Executive Angie Heinz, Administrator; Phone: 519-661-2500 ext 8260; Email: aheinz@london.ca
Alternate Executive Maria Bohorquez, Director of Care; Phone: 519-661-2500 ext 8261; Email: mbohorqu@london.ca
Funding Donations ; Municipal - London ; Private ; Provincial - MHLTC ; Provincial - SWLHIN
Agency Services
Site Information
Site Location Southeast London
Located In Community London
Address & Map
710 Southdale Rd E
London, ON N6E 1R8
Intersection Wellington Rd and Southdale Rd E
Accessibility Fully Accessible