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Print Version (New Window)| Record #: LON2524 | Last Modified: 29 Oct 2020 | Last Full Update: 10 Mar 2020 |
| Memos and Bulletins | |
|---|---|
| Public Comments | COVID-19 Service Change: Offices closed to the public until further notice. Call Veteran's Affairs Canada through the My VAC Account secure messaging or by calling 1-866-522-2122. Please visit Information for Veterans or Remembrance Activities to learn more about the effects of this pandemic on VAC services. |
| Contact Information | |
| Toll Free Phone | 1-866-522-2122 French: 1-866-522-2022 |
| TTY Phone | 1-833-921-0071 |
| Crisis Phone | 1-800-268-7708 |
| vac.information.acc@canada.ca | |
| Website | www.veterans.gc.ca |
| Description and Service Details | |
| Description (Service) | Local office providing access to services and benefits for veterans and their dependents, including financial help for emergencies such as shelter and health care Programs for disability pensions, veterans allowances, pension advocacy, health care and commemoration * provides compensation for hardships arising from disabilities and lost economic opportunities, health and social services, professional legal assistance, and recognition of the achievements and sacrifices of Canadians during periods of war and conflict Assistance Services: 24h daily counselling and referral services available through toll-free number * face-to-face counselling also available after phone call Disability Pension Program - Benefit paid to persons with a permanent disability resulting from an injury or disease relating to war service Funeral, Burial and Grave Marking Assistance - Financial assistance to ensure a dignified funeral and burial for war veterans and qualified civilians Health Care Benefits Program - Provides financial support to qualified veterans for health care services and benefits * available through VACs 14 programs * may also reimburse travel expenses incurred when travelling to receive treatment benefits and services Veterans Independence Program (VIP) - Offers a variety of services that assist eligible persons to remain healthy and independent in their own homes War Veterans Allowance (WVA) - Monthly financial assistance to help low-income Veterans, qualified civilians or their survivors meet their basic needs * surviving spouses, common-law partners or orphans can continue to receive War Veterans Allowance at the married rate for a period of one year from the date the Veteran passed away Services and Programs:
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| Hours | Mon-Fri 8:30am-4:30pm |
| Areas Served | Brant County ; Essex County ; Huron County ; London ; Middlesex County ; Norfolk County ; Oxford County ; Perth County |
| Boundaries | London, Brant, Essex, Huron, Middlesex, Oxford, Norfolk, and Perth |
| Eligibility | Armed forces and Merchant Navy veterans (WW1, WW2, Korea War) * former and in certain cases, current members of Canadian Forces (including Special Duty areas and peacekeeping) * allied veterans who lived in Canada prior to periods of war * certain civilians who are entitled because of their war time services * former/serving members of RCMP * some survivors and dependents eligible |
| Application | Call, meet with counsellor or visit website for forms and detailed information * services provided in veterans homes and at office locations |
| Languages | English ; French |
| Fees | Free |
| Agency Information | |
| Funding | Federal - Veterans Affairs Canada |
| Agency Services | |
| Site Information | |
| Site Location | London (South) |
| Located In Community | London |
| Address & Map | 417 Exeter Rd London, ON N6E 2Z3 |
| Intersection | White Oak Rd and Exeter Rd |
| Physical Access | Fully Accessible |