London (City of)

Site: London - Dufferin Ave - City Hall

Service: Municipal Services

Contact Information
Office Phone 519-661-4500
TTY Phone 519-661-4889
Description and Service Details
Description (Service) Municipal government
  • Garbage and Recycling, Winter Maintenance (snow removal) - 519-661-4570
  • Animal Care and Control - 519-685-1330 (London Animal Care Centre)
  • To report a dead animal on city streets or city property - 519-661-4965

Housing Division - Housing Access Centre - Information and applications for London and Middlesex Housing Corporation units, nonprofit housing, cooperative housing, subsidy, rent supplement program and rent-geared-to-income programs

London CAReS - Collaborative community-based Housing First service * works to improve health and housing outcomes for people experiencing homelessness

Parks and Recreation Department - Administration for various recreation centres and programs

Social Services and Supports - Manages access to government social services such as Ontario works, provides emergency financial aid to the residents of London and handles subsidies for nonprofit daycare programming

City Council - 15-member municipal council * provides direction and oversight for city administration * policy decisions require at least eight supportive votes

Development and Compliance Services - Zoning administration functions * includes processing of building permit applications and inspections and business license applications

Services and Programs:
  • Argyle Seniors' Satellite
  • Beacock Seniors' Satellite
  • Berkshire Seniors' Satellite
  • Boyle Seniors' Satellite
  • Chalmers Seniors' Satellite
  • Emergency Management
  • London Fire Department
  • London Police Service
  • Westminster Seniors' Satellite
  • Accessibility Advisory Committee
  • Cooling and Warming Centres
Hours Administration: Mon-Fri 8:30am-4:30pm
Areas Served London
Boundaries London
Eligibility No restrictions
Application Call or visit
Languages English
Fees Fees vary by program or service
Agency Information
Primary Executive Matt Brown, Mayor; Phone: 519-661-4920; Email:
Alternate Executive Martin Hayward, Acting City Manager; Phone: 519-661-5493; Email:
Funding Municipal - London
Agency Services
Site Information
Site Location London (Central)
Located In Community London
Address & Map
City Hall
300 Dufferin Ave
London, ON
Intersection Wellington St and Dufferin Ave
Mailing Address PO Box 5035 
London, ON N6A 4L9
Physical Access Fully Accessible

Still can't find a service? Call us.

Call 2-1-1, Toll Free: 1-866-686-0045