Middlesex (County of)

Site: Middlesex (County of)

Service: Social Services Department

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Memos and Bulletins
Public Comments COVID-19 Service Change: Ontario Works (OW) is providing support services online and by phone.
Contact Information
Office Phone Administration and Applications: 519-434-7321 ext 2235
Fax 519-434-9050
Website www.middlesex.ca/departments/social-services
Primary Contact Cindy Howard, General Manager, Finance and Community Services; Phone: 519-434-7321 ext 2223
Description and Service Details
Description (Service) Manages access to government social services, such as Ontario Works * provides financial support for basic needs * emergency financial aid * administers subsidies to assist eligible families with the costs of licensed child care * employment assistance

Basic Financial Assistance (Ontario Works) - Short term income assistance for the cost of shelter and basic needs including food and clothing * also offers limited Emergency Assistance and Discretionary Benefits

Burial Assistance - For eligible applicants, financial assistance for families unable to meet the cost of a funeral and burial * the county will agree to pay the funeral costs up to a predetermined maximum * any income from other sources (insurance policies, Canada Pension Plan Death Benefits and family contributions) will be taken into consideration for payment ahead of the county contribution * for more information, call 519-434-7321 ext 2236

Child Care Fee Subsidy - Financial assistance toward the cost of licensed child care * for more information, call 519-434-7321 ext 2289 or 2265

Emergency Energy Fund (EEF) - One-time emergency financial assistance towards electricity bills for people who are in jeopardy of disconnection of a utility service * applicant must currently have received a disconnection notice, or have been disconnected * fund available for families in Middlesex County not receiving other forms of social assistance * application form available on Middlesex County Social Services website

Employment Assistance - Supports to eligible Ontario Works clients to help become and stay employed, such as job search support, basic education, employment placement, skills training, community participation and participation in substance abuse recovery programs * financial assistance may be provided to clients to cover certain related expenses such as transportation, child care and clothing

Housing Assistance - Social Housing providers are located throughout London and Middlesex * each program offers different housing alternatives (nonprofit housing, cooperative housing, subsidy, rent supplement program and rent-geared-to-income programs * for more information, or to apply, visit the Housing Access Centre or call 519-661-0861

Learning, Earning and Parenting (LEAP) - Program for eligible Ontario Works clients * parents under the age of 18 must participate in the program to remain eligible for OW * parents between the ages of 18 to 25 may voluntarily participate * completion of LEAP requirements entitles participant to $500 bursary, to be applied to post-secondary education, or may be saved for their children

Community Homelessness Prevention Initiative (CHPI) - Financial assistance available to eligible people and families who are homeless or at risk of becoming homeless * assistance with hydro and rent arrears
Hours Administration: Mon-Fri 8:30am-4:30pm
Areas Served Middlesex County
Boundaries Middlesex
Eligibility Ages: 16 year(s) and up 
Adults and youth 16 years and older in financial need who meet eligibility requirements
Application Call * application required
Languages English
Fees Free
Agency Information
Established 1976
Funding Regional - Middlesex County
Site Information
Site Location London (Central)
Located In Community London
Address & Map
399 Ridout St N
London, ON N6A 2P1
Intersection Ridout St N and Dundas St
Physical Access Fully Accessible

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