Contact Information
Office Phone 519-631-9350
Toll Free Phone 1-800-265-4362
Fax 519-631-1824
Website stthomas.ca/content/ontario-works
Description and Service Details
Description (Service) Social assistance program that provides employment assistance and financial support for basic needs

Financial Assistance - Short term income assistance for the cost of shelter and basic needs including food and clothing * also offers emergency assistance for items of extreme need such as: medical supplies (diabetic supplies, surgical supplies), and medical travel and transportation

Employment Assistance - Supports to help people become and stay employed, such as job search support, basic education, employment placement, skills training, community participation, and participation in substance abuse recovery programs * financial assistance is provided to clients to cover certain related expenses such as bus transportation, child care and clothing * services provided by local Employment Resource Centres

Child Care - Child care fee subsidy program for children based on income

Family Support Program - Assists Ontario Works recipients to obtain child and spousal support payments

Housing Links for People (HeLP) - Immediate financial assistance to low-income households to prevent homelessness * may provide funds related to utility bills in arrears, rent arrears, food vouchers, necessities to set up a permanent residence, and other expenses to prevent homelessness


Discretionary Benefits - Financial assistance for special items of extreme need may be provided to eligible recipients

Learning, Earning, and Parenting (LEAP) Program - Supports to help parents complete high school, enhance their parenting skills, and prepare them to enter the workforce

Winter Warmth - Union Gas subsidy program * assists lower-income families with arrears amounts on their Union Gas bill
Hours Admin: Mon-Fri 8:30am-4:30pm
Intake Line: Mon-Fri 8:30am-12noon, 1pm-4pm
Areas Served Elgin County
Boundaries Elgin
Eligibility Ages: 16 year(s) - 65 year(s) Adults and youth 16-65 years in financial need who meet eligibility requirements

Discretionary Benefits - Ontario Works and Ontario Disability Support Program clients * may also be available to people with a low income or those in receipt of Canada Pension Plan, Old Age Security or Guaranteed Annual Income Supplement
Application Call or visit website

Housing Links for People (HeLP) - Ontario works recipients, contact your case worker * all other applicants, call 519-631-9350, option 3, to speak with Intake Worker
Languages English
Fees Free
Agency Information
Primary Executive Elizabeth Sebestyen, Acting Director; Phone: 519-631-9350 ext 7126; Email: esebestyen@stthomas.ca
Funding Muncipal - St Thomas ; Provincial - MCSS ; Regional - Elgin County
Agency Services
Site Information
Site Location St Thomas
Located In Community St Thomas
Address & Map
423 Talbot St
St Thomas, ON N5P 1C1
Intersection Talbot St and Mary St W
Accessibility Fully Accessible

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Call 2-1-1, Toll Free: 1-866-686-0045