Victim Services of Middlesex-London

Site: London

Service: Victim Crisis Assistance Ontario

Memos and Bulletins
Public Comments COVID-19 Service Change: In-person services suspended, all other services provided remotely.
Contact Information
Office Phone 519-661-5636
Crisis Phone Contact through any Middlesex or London police departments
Description and Service Details
Description (Service) Contracted by the Ministry of the Attorney General to deliver The Victim Crisis Assistance Ontario (VCAO) Program * VCAO programs work in partnership with local police and emergency services * managed by volunteer community boards of directors

On-site early intervention and crisis intervention * needs assessment * safety planning * referrals to community services * provision of cellular telephones for eligible victims * enhanced support for vulnerable victims * assistance with applications to VQRP+

Victim Quick Response Program (VQRP) - assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
Hours Emergency Services: Daily 24 hours
Administration: Mon-Fri 8:30am-4:30pm
Areas Served London ; Middlesex County
Boundaries London and Middlesex County
Eligibility Victims of crime and tragic circumstances * VQRP - victims, immediate family members, and witnesses in the direct aftermath of violent crimes
Application Referral by police, emergency services, community agency or self referral
Languages English
Fees Free
Agency Information
Primary Executive Brad Thompson, Executive Director; Email:
Funding Provincial - Ministry of the Attorney General
Site Information
Site Location London (Central)
Located In Community London
Address & Map
601 Dundas St
London, ON N6B 1X1
Intersection Adelaide St N and Dundas St
Physical Access Fully Accessible

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Call 2-1-1, Toll Free: 1-866-686-0045