Legal Aid Ontario
Site: Provincial Head Office
Record #: MET0601 | Last Modified: 10 Sep 2020 | Last Full Update: 13 Dec 2018 |
Contact Information | |
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Office Phone | 416-979-1446 |
Toll Free Phone | Ontario-wide 1-800-668-8258 * free from any pay phone, collect calls accepted |
TTY Phone | 416-598-8867 * toll-free 1-866-641-8867 |
Fax | 416-979-8669 |
info@lao.on.ca | |
Website | www.legalaid.on.ca |
Social Media | ![]() ![]() ![]() |
Description and Service Details | |
Description (Service) | COVID-19 -- provincial and legal aid offices closed to the public * continue to provide help over the phone * check service updates on www.legalaid.on.ca/news/covid-19-update-on-our-client-services ---------------------------------------- Free legal information, advice and other services Legal Aid Certificates -- reimburses participating lawyers for services rendered on behalf of client * client may have to agree to repay all or part of legal fees * financial assessment required * only granted for serious legal matters such as criminal, family or immigration and refugee law Duty Counsel -- provides legal representation for low-income people appearing in court without a lawyer * advice and information * criminal, family and tenant cases * mental health duty counsel for persons living in psychiatric facilities Community Legal Clinics -- nonprofit independent and specialty legal centres funded by Legal Aid Ontario -- see separate entries * legal assistance in areas such as housing law, social assistance and other income support programs * client may be asked to contribute towards disbursements Family Law Service Centres (FLSC) -- range of legal resources and support for family matters -- see separate entries * located in Toronto Central, Toronto North, Newmarket, Brampton, Chatham and Sarnia * Family Law Information Centres (FLICs) -- advice lawyer * located at certain courts Refugee Law Office -- legal assistance to refugee claimants and immigrants eligible for legal aid * see separate entry LawFacts, www.lawfacts.ca -- online legal information |
Hours | Mon-Fri 8 am-5 pm |
Areas Served | Ontario |
Eligibility | Persons with low incomes * see below for specific services available to those accepted for legal certificate |
Application | Call for information and certificate application -- including summary legal advice for eligible clients |
Languages | English ; simultaneous interpretation available for 200 languages, including 18 Aboriginal languages and dialects |
Agency Information | |
Agency Services | |
Site Information | |
Located In Community | Toronto Downtown Central |
Address & Map | |
Intersection | Bay St and Dundas St W |
Physical Access | Wheelchair accessible automatic main entrance - all street entrances except 40 Dundas St ; Easy access to elevator ; Elevator with braille and voice/tone features ; Wheelchair accessible washroom, assistance needed with door ; Designated parking in underground lot - automatic entrance ; Lowered service counter |