Ontario. Ministry of Children, Community and Social Services. Ontario Disability Support Program

Contact Information
Office Phone Information Line 416-325-5666 ; Disability Adjudication Unit 416-326-5079 ; Toronto Regional Office 416-325-0500
Toll Free Phone Information Line 1-888-789-4199 * Disability Adjudication Unit 1-888-256-6758
TTY Phone Disability Adjudication Unit 416-326-3372
Website www.mcss.gov.on.ca/en/mcss/programs/social/odsp
Description and Service Details
Description (Service) Income Supports:
Health benefits -- prescription drugs * dental care * vision care * medical supplies, including diabetic and surgical supplies * transportation to medical treatment if cost exceeds $15 per month * Pregnancy and Breastfeeding Nutritional Allowance * Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support

Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics * batteries for mobility devices and hearing aids * guide dogs * Special Diet Allowance may be available

Housing Stabilization Fund, 416-397-5550 -- help with rent and energy arrears, rent deposit and essential furniture

Employment incentives and benefits -- Employment and Training Start-Up Benefit * child care costs * Work-related benefit * Transitional health benefit * Employment Transition Benefit

Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit

Employment Supports -- job preparation, job search, starting a business

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status * service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca -- to report suspected cases of social assistance fraud
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Eligibility Income Support
Adults 18 years and older with a verified physical or mental disability expected to last a year or more * must live in Ontario and meet financial eligibility criteria

Employment Supports
Ontario residents 16 years and older with a physical or mental disability expected to last a year or more * it is not necessary to be receiving ODSP income support to be eligible for employment supports
Application Call nearest local office (see separate entries) to arrange a meeting or apply online * those in need of immediate assistance should apply for Ontario Works -- see separate entry Toronto. Employment and Social Services
Languages English ; French
Agency Information
Description (Agency) Income and employment support for individuals with a physical or mental disability
Primary Executive Heather Marton, Social Assistance Program Manager
Site Information
Located In Community Toronto Downtown Central
Address & Map
Toronto, ON
View Google Map
Mailing Address c/o Disability Adjudication Unit 
Box B18 
Toronto, ON M7A 1R3
Physical Access Not Applicable

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