Canada. Office of the Veterans Ombudsman

Contact Information
Office Phone Toll free 1-877-330-4343
Fax 902-566-7582 * toll free 1-888-566-7582
Social Media Facebook Instagram Twitter YouTube
Primary Contact Guy Parent, Veterans Ombudsman
Alternate Contact Sharon Squire, Deputy Veterans Ombudsman
Description and Service Details
Description (Service) Reviews and addresses complaints by clients and their representatives arising from the application of the provisions of the Veterans Bill of Rights * raises awareness of the needs and concerns of Veterans and their families among the Veterans' community, with Veterans Affairs Canada (VAC) and with the Minister of Veterans Affairs
Hours Mon-Fri 7:30 am-3:30 pm, Eastern Standard Time
Areas Served Canada
Eligibility Clients of Veterans Affairs Canada who feel they have been treated unfairly or who wish to solve a problem encountered while dealing with VAC.
Application Clients must first try to resolve the conflict with Veterans Affairs. If unsuccessful, complaints can be submitted by using the online system, by calling the toll free number, or by printing the complaint form on the website and sending it by mail or by fax.
Languages English ; French
Fees None
Agency Information
Funding Federal
Site Information
Located In Community Ottawa
Address & Map
360 Albert St, Ste 1560
Ottawa, ON K1R 7X7
View Google Map
Intersection Lyon St and Albert St
Mailing Address PO Box 66 
Charlottetown, PE C1A 7K2
Physical Access Unknown

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