Contact Information
Office Phone Customer Billing & Service Inquiries: 1-888-664-9376
Customer Billing & Service Inquiries for Business: 1-877-447-4412
Power Problems & Emergencies Inquiries: 1-800-434-1235
E-Mail CustomerCommunications@HydroOne.com
Website www.hydroone.com
Description and Service Details
Description (Service) Delivers electricity to over 1.3 million customers across the province and to large industrial customers and municipal utilities * owns/operates Ontario's approximately 30,000 circuit km high-voltage transmission network and approximately 123,000 circuit km primary low-voltage distribution network * serves suburban, rural and remote communities * provides advanced broadband telecommunications services
Hours Customer Billing and Service Inquiries: Mon-Fri 7:30 am-8 pm, Sat 9 am-3 pm
Customer Billing and Service Inquiries: Mon-Fri 8:30 am-6 pm
Emergencies and Power Outages: Mon-Sun 24 hours
Areas Served Oxford County ; Woodstock
Eligibility Within service area
Application No application required * call for more information or to set up an account
Languages English
Agency Information
Funding Fees - User fees
Agency Services
Site Information
Located In Community Woodstock
Address & Map
Hydro One Networks Inc.
483 Bay St, 8th Flr
Toronto, ON M5G 2P5
Mailing Address c/o Hydro One Networks Inc. 
483 Bay St, 8th Flr 
Toronto, ON 
Canada M5G 2P5
Physical Access Not Applicable - Website information only

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