Windsor (City Of). Communications and Customer Service

Site: Windsor - City Hall Sq E

Service: 211 South West Ontario Contact Centre - Fax Broadcasting Service for Windsor-Essex County

Contact Information
Office Phone 211 or Alternate Number: 519-258-0247
Toll Free Phone 1-866-686-0045
Fax 519-256-3311
Primary Contact Janice Maillet, 211 Support Analyst (CRS), 211 South West Region Call Centre
Description and Service Details
Description (Service) Fax Broadcasting Service 
An easy, inexpensive service that allows you to share news with over 600 non-profit, government and community agencies in Windsor and Essex County including: 
* Business associations & groups 
* Child care facilities 
* Health care (hospitals & medical clinics) 
* Long term care facilities (retirement & nursing homes, continuing care services) 
* Media (radio, newspaper, television, local magazines) 
* Places of Worship 
* Government services (federal departments & agencies, provincial ministries & agencies) and elected officials 
* Boards of education 
* Major non-profit organizations 
How To Request the Broadcast Fax Service 
* Application form and instructions for the 211 Broadcast Fax Service can be found on our website Click Here and scroll down to the South West Region under the category of 211 Regional Service Partners listings click the link for the Broadcast Fax Service for the South West Region. 
How the process works: 
* User attaches the (Completed Order Form) and the (Document(s) to be faxed, by e-mail to 
* A 211 Support Analyst may contact the submitter to confirm details such as timing, file size, etc... within 3 business days should there be any concerns with the doucment(s) 
* The Customer will be billed by invoice through the City of Windsor's Accounts Receiveable department within 2 weeks 
* Orders can take approximately two weeks in processing depending on the volume of requests 
How to pay: * Once the invoice is received you can pay by: 
* Mailing a cheque (payable to The City of Windsor) to the address on the invoice (Which is the Preferred method of payment) 
* Going in to City Hall and paying cash at the Tax counter AFTER receiving the invoice. Invoice MUST accompany cash payments.  
* Credit Card Payment accepted in person only at the Tax Counter after receiving the invoice 
In order for the fax to transmit properly the recommended file size is 350 mb or under  
* Document must be in a 8 ½ x 11 inch format  
* File can be up to a maximum of four pages including cover page, and must be compiled into one continuous document/file  
* File types accepted are Word (.DOC and .DOCX), PDF, JPG or TIFF.
Hours Call Centre Hours Mon-Fri 8 am-5 pm  
* Website, Mon-Sun 24 Hrs
Areas Served Essex County ; Windsor
Eligibility Individuals/Agencies
Application * Application form required to utilize the Broadcast Fax  
* visit our website South West Region webpage to find out more about the service (See Description for details)
Languages English
Fees None
Agency Information
Funding Fees
Site Information
Located In Community Windsor
Physical Access Fully Accessible - Washroom, Parking and Entreance

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Call 2-1-1, Toll Free: 1-866-686-0045