Windsor (City Of). Communications and Customer Service
Site: Windsor - City Hall Sq E
Service: 311 Call Centre
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Print Version (New Window)| Record #: WIN0221 | Last Modified: 10 Apr 2018 | Last Full Update: 10 Apr 2018 |
| Contact Information | |
|---|---|
| Office Phone | Municipal Questions : 3-1-1 Alternate Number: 519-255-2489 (Outside of Windsor) |
| Toll Free Phone | 1-877-746-4311 (Also after Hours Phone) |
| After Hours Phone | * 311 * Alternate Number: 519-255-2489 (Outside of Windsor) |
| TTY Phone | Use Bell Relay Service. Dial 711 from TTY or call 1-800-855-0511 |
| Fax | 519-256-3311 |
| Text Phone | 311 |
| 311@citywindsor.ca | |
| Website | www.citywindsor.ca |
| Primary Contact | Alena Sleziak, Call Centre Manager; Email: asleziak@citywindsor.ca |
| Description and Service Details | |
| Description (Service) | Municipal information call centre for City of Windsor: * Operators provide answers to questions regarding Municipal Services * Operators generate service requests for the full range of Municipal Services * Text 3-1-1 Click Here for Details * Submit requests for a City Service Click Here to be directed to Webpage * Frequently Asked Questions regarding municipal services Click Here |
| Hours | Call Centre Hours: Mon-Fri, 8 am-5 pm Texting 311: Mon-Fri 8 am-5pm |
| Areas Served | Windsor |
| Eligibility | * No client restrictions for general information * Requests for City of Windsor Municipal Services only |
| Application | None required |
| Languages | English ; Interpretive Services - Service can be provided in Language of choice using a third party interpretive service. |
| Fees | None |
| Agency Information | |
| Funding | City / Town |
| Agency Services | |
| Site Information | |
| Located In Community | Windsor |
| Address & Map | |
| Intersection | City Hall Sq E and University Ave E |
| Physical Access | Fully Accessible - Parking, Washroom, Entrance and Elevator |
| Other Details | |
| Print Material | * Available via printing from the City of Windsor Website * Call 311, to see what is available in hard copy print materials, if no access to the website |