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Contact Information
Office Phone 1-416-480-2500 x 4802214
Toll Free Phone 1-866-399-8412 x 4802214
Fax 1-416-480-2777
Primary Contact Radmila Rokvic, RFL Case Management Officer, Canadian Red Cross; Phone: (Business) 1-866-399-8412 ext 4802214; Email:
Alternate Contact Email:
Description and Service Details
Description (Service) * Trace the whereabouts of people missing as a result of conflict or disaster;  
* Provide a system for exchange of news between family members when all other means of communication have broken down;  
* Obtain health and welfare reports on loved ones who have suddenly and inexplicably fallen out of contact;  
* Obtain certificates of detention for prisoners of war and civilian detainees who were visited and registered by the ICRC during their detention. 
* Re-establish contact with immediate family members after separation due to war, internal conflict, or other humanitarian crisis
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Canada ; Essex County ; Ontario
Eligibility Immediate family members
Application Intake process required
Languages English ; French
Fees None
Agency Information
Established 1909
Site Information
Located In Community Windsor
Address & Map
3909 Grand Marais Rd E
Windsor, ON N8W 1W9
View Google Map
Intersection Plymouth Dr and Grand Marais Rd E
Bus Routes Central 3
Physical Access Fully Accessible - Parking, Washroom and Entrance

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