Contact Information
Toll Free Phone Old Age Security (OAS) and Canada Pension Plan (CPP) Inquiries: English: 1-800-277-9914 
Callers outside Canada and the United States can call collect: 613-957-1954, Mon-Fri: 8:30 am-4:30 pm  
General Information Line for all Federal Services: 1-800-622-6232 (1-800-O-Canada)
TTY Phone 1-800-255-4786
Fax Local Office Fax: 519-560-2700
Website www.canada.ca
Description and Service Details
Description (Service) * A financial assistance program administered by the Income Security Programs Branch of HRSDC that pay monthly benefits to most Canadians age 65 and older.  
 
* An individual's employment history is not a factor in determining eligibility, nor does the applicant need to be retired.  
* OAS pensioners pay federal and provincial income tax. 
 
Old Age Security (OAS) 
* Monthly pension to persons 65 or over regardless of income or assets  
* must be legal resident of Canada for at least 40 years to receive full pension  
* also full pension for persons who were 25 years or older as of July 1, 1977, and who resided in or had a visa to enter Canada that was valid on that date, or who had resided legally in Canada prior to that date and after reaching age 18, and who resided in Canada immediately before approval of the application 
 
Old Age Security Identification Card 
* Allows persons in receipt of OAS who do not use direct deposit to cash their pension cheques 
* may be used as proof of age to receive senior discounts from stores, restaurants or other services (but no official standing as identification) 
 
Guaranteed Income Supplement (GIS) 
* Supplement added monthly to Old Age Security for those with limited or no income  
* amount of supplement is adjusted quarterly  
* reapply when income taxes are filed (end of April)  
* not payable outside Canada beyond a period of 6 months regardless of how long the person lived in Canada 
 
Allowance 
* Monthly allowance for spouses 60-64 years of Old Age Security pensioners receiving Guaranteed Income Supplement  
* based on combined income of the couple  
* allowance is adjusted quarterly  
* residence requirements  
* proof of age required  
* reapply when income taxes are filed (end of April) 
 
Allowance for the Survivor 
* Monthly allowance for widowed spouses 60-65 years  
* Death, Marriage and applicant's Birth Certificate required  
* based on limited or no income  
* deceased spouse need not have received Old Age Security  
* apply when income taxes are filed (end of April)
Hours Local Office: Mon-Fri, 8:30 am-4 pm 
Inquiry Lines: Mon-Fri 8:30 am-4:30 pm  
General Information Line: Mon-Fri, 8 am-8 pm nation-wide  
Telephone Information Service: Mon-Sun, 24 hours 
Callers outside Canada and the United States can call, Mon-Fri, 8:30 am-4:30 pm
Areas Served Essex County
Eligibility Ages: 65 year(s) and up 
 
Old Age Security (OAS) 
* persons 65 or over regardless of income or assets  
* Canada has reciprocal social security agreements with many other countries -- see website for details 
 
Allowance 
* Monthly allowance for spouses 60-64 years of Old Age Security pensioners receiving Guaranteed Income Supplement  
 
Allowance for the Survivor 
* widowed spouses 60-65 years  
* Death, Marriage and applicant's Birth Certificate required  
* based on limited or no income
Application * Apply 6 months before becoming eligible  
* application forms available online, by phone or in person at Service Canada sites -- see separate entries 
Online Services and Forms, Click Here
Languages English ; French
Fees None
Agency Information
Funding Federal
Site Information
Located In Community Windsor
Address & Map
400 City Hall Square E, Suite 103
Windsor, ON N9A 7K6
Intersection McDougall Ave and University Ave E
Bus Routes Transway 1C ; Crosstown 2 ; Dougall 6 ; Parent 14
Physical Access Fully Accessible - Parking, Ramp, Automatic entrance and Washroom

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Call 2-1-1, Toll Free: 1-866-686-0045