Windsor (City of). Windsor Police Service
Site: Windsor - 250 Windsor Ave
Service: Professional Standards - Police or Police Services Complaints
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Print Version (New Window)| Record #: WIN0652 | Last Modified: 12 Nov 2019 | Last Full Update: 12 Nov 2019 |
| Contact Information | |
|---|---|
| Office Phone | 226-674-1360 |
| Toll Free Phone | Ontario Civilian Police Commission (OCPC) 1-888-515-5005 Office of the Independent Police Review Director 1-877-411-4773 |
| Fax | 226-674-1364 |
| wps_psb@police.windsor.on.ca | |
| Website | www.police.windsor.on.ca |
| Primary Contact | Administrative Assistant, WPS Professional Standards; Phone: 226-674-1360 ext 21; Email: wps_psb@police.windsor.on.ca |
| Alternate Contact | Matt D'asti, Inspector, WPS; Email: mdasti@police.windsor.on.ca |
| Description and Service Details | |
| Description (Service) | * Professional Standards independently investigates complaints by the public about the conduct of a police officer employed by the Windsor Police Service * Investigates complaints about the policies or services provided by the Windsor Police Service * Complaints must be filed within 6 months of the incident * Professional Standards also investigates complaints filed through the Ontario Civilian Commission on Police Services * A complainant can go into a police station and simply have a conversation to clear up a question or complaint * Local resolution allows the police to solve, explain, clear up or settle a matter considered to be "less serious" directly with the complainant * If the compliantant does not get a resolution they can file a complaint with the "Office of the Independent Police Review Director"(OIPRD) Public Complaint Process through OIPRD * To view the complaint process Click Here Ontario Civilian Police Commission(OCPC) * Independent quasi-judicial civilian tribunal * functions separately from police * conducts hearings regarding appeals of police disciplinary penalties * conducts investigations and inquiries into the conduct of chiefs of police, police officers and members of police services boards * conducts reviews of local decisions relating to public complaints at the request of complainants If assistance is needed when filling out the complaint form: * Many local community organizations may offer assistance with the complaint and often provide translation services (call 211 for details) * a lawyer is not needed to file a complaint, but a lawyer or legal clinic may provide advice and assistance with the complaint |
| Hours | Windsor Police Service Professional Standards Mon-Fri, 8 am-4 pm Office of the Independent Police Review Director Mon-Fri, 8:30 am-5 pm Ontario Civilian Police Commission Mon-Fri, 8:30 am-5 pm |
| Areas Served | Essex County ; Windsor |
| Eligibility | Persons directly affected by conduct of a police officer or police services |
| Application | Written complaint, with signature, required |
| Languages | English ; French |
| Fees | None |
| Agency Information | |
| Funding | City / Town |
| Site Information | |
| Located In Community | Windsor |
| Address & Map | Casino Corporate Offices 250 Windsor Ave, 2nd Flr Windsor, ON N9A 6V9 |
| Intersection | McDougall St and Chatham St E |
| Mailing Address | c/o Windsor Police Service Professional Standards PO Box 60 150 Goyeau St Windsor, ON N9A 6J5 |
| Physical Access | Fully Accessible - Parking, Washroom and Entrance |
| Other Details | |
| Print Material | Pamphlet |