Contact Information
Toll Free Phone Old Age Security (OAS) and Canada Pension Plan (CPP) Inquiries:  
English: 1-800-277-9914 
French: 1-800-277-9915  
General Information Line for all Federal Services: 1-800-622-6232(1-800-O-Canada)
TTY Phone 1-800-255-4786
Fax Local Office Fax: 519-560-2700
Primary Contact Linda Chevalier, Citizen Service Specialist, Service Contact; Email:
Description and Service Details
Description (Service) * Monthly retirement pension available at 65 years (or between 60 and 64 years if earning requirements met during initial qualifying period)  
* disability benefits if under 65, plus allowance for dependent children  
* survivor benefit  
* childs benefit for dependent children  
* also death benefit (lump sum payment to estate, or persons responsible for funeral costs)  
* pension credits earned by either spouse during legal or common law marriage (same-sex or opposite-sex) may be divided equally (credit splitting) on termination of marriage or after separation for one year 
* Survivor and disability benefits subject to a qualifying period -- duration varies depending on length of individual's contributory period and benefit applied for  
* under certain conditions periods of contributions made in agreement countries  
may be added to periods of contributions under CPP to meet minimum qualifying period  
* amount of CPP benefits payable is in proportion to contributions 
Seniors (If you are receiving benefits, you may have an obligation to let us know) Know your responsibilities; 
* Moving 
* Change in Marital Status (involuntary separations, etc...) 
* Leaving the Country 
For more information and additional Services for Seniors, Click Here  
For All Payment Dates: Click Here
Hours Office: Mon-Fri, 8:30 am-4 pm 
Telephone Information Service: Mon-Sun * 24 hours
Areas Served Essex County
Eligibility * Those who have made contributions to the Canada Pension Plan  
* Canada has reciprocal social security agreements with many other countries -- see website for details
Application * Apply 6 months before becoming eligible (not automatic) 
* application forms available online, by phone or in person at Service Canada sites -- see separate entries 
Online Services and Forms, Click Here
Languages English ; French
Fees None
Agency Information
Established 1966
Funding Federal ; Canada Pension Contributors
Site Information
Site Location 400 Building
Located In Community Windsor
Address & Map
400 City Hall Square E, Suite 103
Windsor, ON N9A 7K6
View MapQuest Map
Intersection McDougall Ave and University Ave E
Bus Routes Transway 1C ; Crosstown 2 ; Dougall 6 ; Walkerville 8 ; Parent 14
Physical Access Fully Accessible - Parking, Washroom and Entrance

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Call 2-1-1, Toll Free: 1-866-686-0045