Memos and Bulletins
Public Comments Service Canada has a new dedicated phone number for people in quarantine who need access to EI benefits. 
Contact Service Canada's new dedicated toll-free number if you are in quarantine and seeking to waive the one week EI sickness benefits waiting period so you can be paid for the first week of your claim: 
Telephone: 1-833-381-2725 (toll-free) 
TTY: 1-800-529-3742
Contact Information
Toll Free Phone Old Age Security (OAS) and Canada Pension Plan (CPP) Inquiries:  
English: 1-800-277-9914 
French: 1-800-277-9915  
General Information Line for all Federal Services: 1-800-622-6232(1-800-O-Canada)
TTY Phone 1-800-255-4786
Fax Local Office Fax: 519-560-2700
Description and Service Details
Description (Service) * Monthly retirement pension available at 65 years (or between 60 and 64 years if earning requirements met during initial qualifying period)  
* disability benefits if under 65, plus allowance for dependent children  
* survivor benefit  
* childs benefit for dependent children  
* also death benefit (lump sum payment to estate, or persons responsible for funeral costs)  
* Survivor and disability benefits subject to a qualifying period -- duration varies depending on length of individual's contributory period and benefit applied for  
* under certain conditions periods of contributions made in agreement countries  
may be added to periods of contributions under CPP to meet minimum qualifying period  
* amount of CPP benefits payable is in proportion to contributions 
Seniors- (If you are receiving benefits, you may have an obligation to let us know) Know your responsibilities; 
* Moving 
* Change in Marital Status (involuntary separations, etc...) 
* Leaving the Country 
For All Payment Date & Amounts: :
Hours COVID19 - closed until further notice due to COVID19 concerns 
Office: Mon-Fri, 8:30 am-4 pm 
Telephone Information Service: Mon-Sun * 24 hours
Areas Served Essex County
Eligibility * Those who have made contributions to the Canada Pension Plan  
* Canada has reciprocal social security agreements with many other countries -- see website for details
Application * Apply 6 months before becoming eligible (not automatic)
Languages English ; French
Fees None
Agency Information
Established 1966
Funding Federal ; Canada Pension Contributors
Agency Services
Site Information
Site Location 400 Building
Located In Community Windsor
Address & Map
400 City Hall Square E, Suite 103
Windsor, ON N9A 7K6
View MapQuest Map
Intersection McDougall Ave and University Ave E
Bus Routes Transway 1C ; Crosstown 2 ; Dougall 6 ; Walkerville 8 ; Parent 14
Physical Access Fully Accessible - Parking, Washroom and Entrance

Still can't find a service? Call us.

Call 2-1-1, Toll Free: 1-866-686-0045