Hotel-Dieu Grace Healthcare

Site: Windsor - 744 Ouellette Ave

Service: The Transitional Stability Centre

Add Record Add Record | Suggest Update | Print Version (New Window)
Contact Information
Office Phone 519-257-5224
Crisis Phone 519-973-4435 * After Hour crisis service provided by Community Crisis Centre of Windsor Essex County
Fax 519-973-0613
Social Media Twitter
Primary Contact Patricia Thomas, Integrated Manager Mental Health Services, Hôtel-Dieu Grace Healthcare / Canadian Mental Health Association Windsor-Essex County Branch; Phone: (Business) 519-257-5111 ext 72607; Email:
Alternate Contact Laura Soulliere, Coordinator, Transitional Stability Centre, Hôtel-Dieu Grace Healthcare; Phone: (Business) 519-257-5111 ext 31403; Email:
Description and Service Details
Description (Service) Transitional Stability Centre 
* is an integrated interagency model of care delivered outside of the walls of Hôtel-Dieu Grace Healthcare. 
TSC provides support for individuals identified as frequent users of Emergency Services, including; 
* Emergency Department 
* Ambulance and Police Services 
* Homeless or at risk of being homeless 
* Having minor infractions of the law 
* those experiencing a mental health or substance abuse event who don’t need admission to a hospital, but need stabilization and care coordination. 
* An inter-professional team onsite at TSC provides one-on-one (1-1) sessions with clients as well as supportive group programs. 
* TSC collaborates with community organizations to provide clients with support/care services while ensuring tight client connections upon discharge. 
* Client involvement can be up to five (5) weeks. Timelines are flexible based on client's needs.
Hours Mon-Sun 8 am-8 pm
Areas Served Essex County ; Windsor
Eligibility Ages: 16 year(s) and up 
* Individuals aged 16 and over experiencing a mental health or substance abuse event not requiring urgent care 
* Do not require medical or psychiatric treatment in a hospital emergency department or an admission to a hospital bed 
* Are currently receiving services from agencies and community organizations and need to have services coordinated 
* Voluntary participation 
* Frequently users of Emergency Department, Police Services and/or EMS 
* Homeless, at risk thereof or living in substandard housing 
* May have minor infractions with the law and involvement with the court system 
* Difficult to engage 
* Are not violent or sexual offenders 
* Do not present as a danger to self or others
Application * Referrals are received from hospitals and community providers.  
* Self-referrals are also encouraged. 
* All referrals are screened for safety and suitability.
Languages English
Fees None
Agency Information
Funding Provincial
Site Information
Located In Community Windsor
Address & Map
744 Ouellette Ave
Windsor, ON N9A 1C3
View Google Map
Intersection Ouellette Ave and Tuscarora St
Physical Access Fully Accessible - Parking, Washroom and Entrance

Still can't find a service? Call us.

Call 2-1-1, Toll Free: 1-866-686-0045