Hotel-Dieu Grace Healthcare

Site: Windsor - Regional Children's Centre - Connaught Ave

Service: Regional Children's Centre - Youth Crisis Services

Contact Information
Office Phone 519-257-5215  
Automated 519-257-5288
After Hours Phone 519-257-5111
Fax 519-257-5212
Description and Service Details
Description (Service) * The Walk-in Clinic provides a continuum of single-session therapy through brief crisis intervention for children and youth up to the age of 17 and their families 
* The Emergency Crisis Response Service provides consultation to Emergency Department staff regarding the evaluation and disposition of children and youth, up to the age of 15 years, who present in crisis (i.e who are at significant immediate risk of harm to self or others) 
* The focus of the program is to provide a therapeutic process of assessment, crisis intervention, and consultation regarding service options with referrals to appropriate community resources. 
The services provided to children and youth include: 
* prevention 
* crisis response 
* early intervention 
* assessment 
* consultation 
* counseling
Hours Walk-in Clinic: Mon, Tue, Wed, Thu, 12 noon-8 pm (last check in at 6 pm), Fri, 8:30 am-4 pm (last check in at 2 pm) * Closed all Holidays. 
Emergency Crisis Response Service-Emergency Department: Mon-Fri 8 am-11 pm and on-call during weekends and holidays from 8 am-10 pm
Areas Served Chatham-Kent ; Essex County ; Programs for children and youth are located within the Regional Children's Centre with additional satellite locations throughout Windsor-Essex. The catchments include Essex and Kent counties. In the latter county, Children’s Mental Health Services support the local children’s mental health centres and/or provides specific services as negotiated with Kent County.
Eligibility Ages: 17 year(s) and under 
* Children’s Mental Health Services are offered to families on a voluntary basis, with commitment to participation being an essential component of treatment.  
* Urgent need to meet with a social worker please proceed to the Walk In Clinic. 
* Children and Youth up to 17 years Regional Children’s Centre - Walk-in Clinic  
* Immediate risk of serious harm to self or others please proceed to the Emergency Department. 
* Children and Youth up to 15 years, Emergency Department – Windsor Regional Hospital, Metropolitan Campus 
* Youth (ages 16+), Emergency Department – Windsor Regional Hospital, Ouellette Campus
Application No appointment or referral required
Languages English ; French ; Interpretive Services - Oral interpretive services on request
Fees None
Agency Information
Description (Agency) * The Children’s Mental Health Services programs work with parents and community partners to address the social, emotional, and behavioral needs of children and youth.  
* These services strive to provide an effective system that is accessible, flexible, and responsive to individual needs.  
The services provided to children and youth include: 
* prevention 
* crisis response 
* early intervention 
* assessment 
* consultation 
* counselling
Primary Executive Sonja Grbevski, Vice President Brain and Behaviour Health, Regional Children's Centre; Phone: (Business) 519-257-5215; Fax: 519-257-5212
Site Information
Located In Community Windsor
Address & Map
3901 Connaught Ave
Windsor, ON N9C 4H4
View Google Map
Intersection Connaught Ave and Chappell Ave
Bus Routes Transway 1C ; Central 3
Physical Access Fully Accessible - Parking, Washroom, Ramp, Automatic entrance and Elevator

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