Hotel-Dieu Grace Healthcare

Site: Windsor - Regional Children's Centre - Connaught Ave

Service: Children and Youth Crisis Services - Emergency Crisis Response

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Record #: WIN0909 Last Modified: 15 Apr 2015 Last Full Update: 07 Jan 2015
Contact Information
Office Phone519-257-5215
Primary ContactNaty Ramirez-Reyes, Manager; Email:
Description and Service Details
Description (Service)Emergency Crisis Assessment 
* A social worker is available to the hospital emergency room at Windsor Regional Hospital- Metropolitan Campus  
* The social worker provides assessment of children and youth who present in crisis. (i.e., who are at significant immediate risk of harm to self or others)  
* Dispositions are completed in consultation with the emergency room Doctor and may involve admission to a mental health bed or pediatrics  
* The social worker has access to a child psychiatrist through phone consultation to determine the best course of intervention for the child and family.
HoursMon-Fri 8 am-11 pm 
Sat-Sun and Holidays 8 am-10 pm
Areas ServedChatham-Kent ; Essex County ; Windsor
EligibilityAges: 15 year(s) and under 
Children and youth 0-15 yrs experiencing an emotional crisis
ApplicationWalk-in/no appointment required via emergency room at Windsor Regional Hospital - Metropolitan Campus
Agency Information
FundingProvincial - Ministry of Children and Youth Services
Site Information
Located In CommunityWindsor
Address & Map
3901 Connaught Ave
Windsor, ON N9C 4H4
View Google Map
IntersectionConnaught Ave and Chappell Ave
Bus RoutesTransway 1C ; Central 3
AccessibilityFully Accessible - Parking, Ramp, Automatic entrance, Washroom, Elevator
Service CategoriesIn Person Crisis Intervention ~ Youth ~ Mental Illness/Emotional Disabilities ; Medical Social Work ~ Youth ~ Mental Illness/Emotional Disabilities ; Psychiatric Emergency Room Care ~ Youth