Windsor Regional Hospital
Service: Patient Representative Services, Ouellette Campus - 1030 Ouellette Ave
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Print Version (New Window)| Record #: WIN1040 | Last Modified: 06 Aug 2019 | Last Full Update: 06 Aug 2019 |
| Contact Information | |
|---|---|
| Office Phone | 519-254-5577 ext 34404 |
| After Hours Phone | Call Switchboard (0) and ask for After Hours Manager |
| Crisis Phone | 519-973-4400 |
| Fax | 519-973-4448 |
| Primary Contact | Angela D'Alessandro, Patient Representation, WRH - Ouellette Campus; Phone: (Business) 519-973-4404; Email: angela.d'alessandro@wrh.on.ca |
| Alternate Contact | Phone: (Business) ext 37617 |
| Description and Service Details | |
| Description (Service) | Patient Representative's * To provide patients and families with an opportunity to express feeling about their experiences. This includes concerns, suggestions, complaints and compliments. * To provide a way that conflicts may be resolved in a manner that supports the patients, family members and staff members. * To improve the experience of our patients. * To collect quantitative and qualitative data on patient satisfaction which will be used to identify quality improvement projects. |
| Hours | Mon-Fri 8 am-4 pm |
| Areas Served | Essex County ; Windsor |
| Eligibility | No restrictions |
| Application | None required |
| Languages | English ; French ; Other languages - via translator |
| Fees | None |
| Agency Information | |
| Established | 1888 |
| Primary Executive | David Musyj, President & CEO |
| Funding | Provincial |
| Elections | Jun |
| Site Information | |
| Located In Community | Windsor |
| Address & Map | |
| Intersection | Ouellette Ave and Erie St |
| Bus Routes | Transway 1A ; Transway 1C ; Central 3 ; Ottawa 4 ; Dougall 6 |
| Physical Access | Fully Accessible - Parking, Washroom and Entrance |