Service: Patient Representative Services
|Record #: WIN1041||Last Modified: 04 Mar 2019||Last Full Update: 04 Mar 2019|
|Office Phone||519-254-5577 ext 52317|
|After Hours Phone||24 hr service|
|Crisis Phone||519 254 5577|
|Primary Contact||Robin Williams, Patient Representative, WRH - Metropolitan Campus; Phone: (Business) ext 52317; Email: firstname.lastname@example.org|
|Description and Service Details|
|Description (Service)||Patient Representative's
* To provide patients and families with an opportunity to express feeling about their experiences. This includes concerns, suggestions, complaints and compliments.
* To provide a way that conflicts may be resolved in a manner that supports the patients, family members and staff members.
* To improve the experience of our patients.
* To collect quantitative and qualitative data on patient satisfaction which will be used to identify quality improvement projects.
|Hours||Mon-Fri 8 am-4 pm|
|Areas Served||Essex County ; Windsor|
|Languages||English ; Interpretive Services - Other languages - via translator|
|Primary Executive||David Musyj, President & CEO|
|Located In Community||Windsor|
|Address & Map||
1995 Lens Ave
Windsor, ON N8W 1L9
|Intersection||Kildare Rd and Tecumseh Rd E|
|Physical Access||Fully Accessible - Parking, Washroom and Entrance|