Windsor-Essex County Health Unit

Site: Windsor - Ouellette Ave

Service: Health Inspections - Lack of Heat in Rental Unit Complaints

Contact Information
Office Phone 519-258-2146 ext 4475
Toll Free Phone 1-800-265-5822
Fax 519-258-8672
E-Mail pwong@wechu.org
Website https://www.wechu.org/healthy-homes/lack-heat-rental-unit
Primary Contact Philip Wong, Manager, Environmental Health Department, Windsor-Essex County Health Unit
Description and Service Details
Description (Service) Lack of Heat in Rental Unit  
* The City of Windsor By-law #195-2011 requires all rented or leased dwellings to provide heat between September 15 and June 15. The minimum temperature of the dwelling must be 70°F or 21°C.  
Click Here to view By-Law #195-2011  
What to do if there is no heat in a residential rental unit? 
* Contact the landlord and ask for the heat to be fixed immediately. Keep records of how many attempts to contact the landlord. 
* If the building has six or more units, call 311 to put in a complaint. 
* If the building that has five or less units, call the Health Unit  
* If concerned about legal rights, contact the Landlord and Tenant Board  
Click Here for Landlord and Tenant Board Contact information
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Essex County ; Windsor
Eligibility * No restrictions 
* Other services are mandated under Health Promotion and Protection Act for Windsor-Essex County organizations
Application * Call for details 
* Contact form is available via the website link
Languages English ; Limited translation upon request
Fees None
Agency Information
Established 2007
Primary Executive Theresa Marentette, CEO, CNO | Administration, Windsor-Essex County Health Unit
Alternate Executive Dr Wajid Ahmed, Acting Medical Officer of Health | Administration, Windsor-Essex County Health Unit
Funding City / Town - City of Windsor ; Regional / Municipal - County of Essex ; Provincial - Ministry of Health and Long Term Care
Site Information
Located In Community Windsor
Address & Map
1005 Ouellette Ave
Windsor, ON N9A 4J8
 
View MapQuest Map
Intersection Ouellette Ave and Erie St
Bus Routes Transway 1A ; Transway 1C ; Central 3 ; Ottawa 4 ; Dougall 6
Physical Access Fully Accessible - Parking, Washroom, Ramp, Entrance and Elevator

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