Contact Information
Office Phone 519-948-3443
Fax 519-948-3631
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Primary Contact Nick Beluli, Manager of Language, Orientation and Welcoming Communities; Phone: ext 212
Alternate Contact Sladjana Lazevski, Community Connections Supervisor; Phone: ext 219
Volunteer Coordinator Lyn Bain, Volunteer Coordinator
Description and Service Details
Description (Service) Language and Skills program 
* English Language Training:  
Literacy, Levels CLB 1-8 
Childcare available for eligible participants 
* Orientation/Settlement Program: 
* Citizenship Test Preparation Workshop: Six week session (call for details) 
* Driving in Ontario Workshop: Five week session (call for details) 
* Orientation Information Workshops: Throughout the year (call for details) 
* Canada Connect Program: one-on-one and family matching newcomers to volunteers 
* Community Connection Groups: Youth, Seniors, Women's Arts & Crafts 
Newcomer Settlement Program (NSP):  
* Information and referral  
* assistance filling out government forms  
* Commissioner of oaths for original documents  
* supportive counseling, problem solving  
* settlement and orientation for immigrants and refugees  
Translations and Interpretation 
* Translation of official documents, brochures, pamphlets, flyers and other materials, translated at service rate at $35 plus HST per document (200 words and under), affidavits are provided with every document. 
* Interpretation Services provided by provincially certified interpreter at a service rate of $35 HST per hour (2 hours minimum and rates may vary).  
* Translation and Interpretation Services are available in 50 languages and dialects. 
Multicultural Health: 
Nurse Practitioner Clinic
Hours Service at two locations: 
East Office Admin Mon-Thu, 9 am-6 pm * Fri, 9 am-5 pm 
English Language Training Mon-Thu, 9 am-11:30 am (Reading & Writing) * 12:30 pm-3 pm (Listening & Speaking) 
Downtown Office Admin Mon-Fri, 8:30 am-5:30 pm
Dates * Carrousel of the Nations a community festival on the 3rd and 4th weekends in June  
* Annual Herb Gray Harmony Award and Gala * Please call for date and time
Areas Served Essex County ; Windsor
Eligibility * Immigrants and Refugees 
* Language Training/Orientation/Community Connections programs: Open to Permanent Residents of Canada, Convention Refugees or individuals with a special Minister’s permit or possess an eligibility letter for Permanent Residence from IRCC. 
* Newcomer Youth Leadership Program: 13-24 yrs 
* Newcomer Settlement Program (NSP): Open to individuals who are Refugee Claimants, Convention Refugees, Permanent Residents, Canadian Citizen not born in Canada, Minister’s Permit Holder, or a person who received permission to remain in Canada for the purpose of becoming a Permanent Resident 
* Nurse Practitioner Clinic: clients of the Multicultural Council who do not have a family doctor, regardless of age or gender.
Application Registration required for most services (Call for information)
Languages English ; French ; Arabic ; Assyrian ; Bengali ; Bulgarian ; Chinese (Cantonese) ; Chinese (Mandarin) ; Croatian ; German ; Greek ; Hungarian ; Italian ; Macedonian ; Nepali ; Polish ; Portuguese ; Romanian ; Russian ; Serbian ; Spanish ; Vietnamese ; Yoruba ; Chaldean
Fees Program - Fees determined by program (many programs free-of-charge) ; Service - Fees for some Programs, call for details
Agency Information
Established 1973
Funding Grants ; Fundraising ; Donations ; United Way ; Fees ; Foundation
Site Information
Located In Community Windsor
Address & Map
7651 Tecumseh Rd E, 2nd Flr
Windsor, ON N8T 3H1
Intersection Lauzon Pkwy and Tecumseh Rd E
Physical Access Fully Accessible - Parking, Washroom and Entrance

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