Contact Information
Office Phone General enquiries: 311  
 
Office: 519-253-3157
Toll Free Phone 1-888-519-3333
Fax 519-253-1015
E-Mail adieknox@citywindsor.ca
Website www.citywindsor.ca/residents/Facilities-for-Rent/Pages/Adie-Knox-Herman-Recreation-Complex.aspx
Primary Contact Jodi Wood, Supervisor, Community Programming
Description and Service Details
Description (Service) * City-owned community recreation centre 
* offers fitness, recreation, crafts and sports programs  
* free after school program  
* city owned indoor pool (lift at pool)  
* part of arena and pool complex  
* Customer Care Centre offers residents easy access to some city services 
 
Customer Care Centres: are "satellite city halls" that offer a number of municipal services within recreation centres in various wards of the city 
 
Payment location for: 
* Bus Pass Renewals  
* Dog Licences  
* Parking Tickets (within 30 days of issue date)  
* Recreational Programming and Rentals 
 
Pick-up location for: 
* Activity Guides  
* Building Permit Applications  
* Damage Claim Forms  
* Driveway Approaches Permit Applications  
* Driveway Approaches Front Yard Paving Permit Applications  
* Freedom of Information Request Forms  
* Property Tax Request for Reconsideration Form  
* Property Tax Preauthorized Payment Plan Applications  
* Public Right-of-Way Driveway Permits Checklist  
* Residential Garbage and Recycling Calendars  
* Sewer Connection Information Request Forms 
* Street and Alley Closing Request Forms 
 
 
Social Services Clients Forms: 
* Application for Ontario Works Brochures 
* Bus Pass Applications 
* Change of Address Forms 
* Direct Bank Deposit Authorization Forms 
* Area Employment Agencies Information 
* Area Food Banks Information 
* Housing Resource Agencies Information 
* Income Reporting Statements 
* Job Search Forms 
* Notice to Caseworkers 
* Child Care Receipt Reporting Forms 
* School Attendance Forms  
 
Transit Windsor:  
* Bus Passes (Adult, Senior, Student, Tunnel - full month) 
* One-Way Trip Tickets (Adult, Senior, Student, Tunnel) 
* Transit Monthly Bus Pass Gift Certificates.  
* Photo ID is not available at the Customer Care Centres. 
 
Drop-off location for: 
* City of Windsor Job Applications  
* Damage Claim Submissions  
* Freedom of Information Submissions (General Records)  
* Property Tax Payments (cheque only in sealed envelopes)  
* Social Services Clients Forms 
 
Rec Express Cards: 
The easy-to-use, reloadable smart cards make gift giving easy. Load the card with any dollar amount and let the receiver choose from the hundreds of programs offered by Parks and Recreation: swimming, sports, arts and culture, birthday parties, room rentals, skating, etc. 
 
The cards never expire and are easily available at all community centres, pools and arenas. 
Rec Express Card
Hours Customer Care Centres:  
* The regular hours of operation for the Customer Care Centres at Adie Knox, Forest Glade, Gino & Liz Marcus and Optimist (Excluding South Windsor Customer Care Centre) are as follows: 
 
Hours in effect from Sep-Jun  
Mon-Thu: 9 am-8 pm * Fri, 9 am-5 pm * Sat, 9 am-1 pm 
 
South Windsor Customer Care Centre:Temporarily closed effective (May 2, 2016-Jan 2017) 
* The regular hours of operation (excluding summer and Dec holiday season) are as follows:  
Mon, Tue, Thu, Fri: 3:30 pm-8:30 pm * Sat & Sun 1 pm - 5 pm * Closed Wed and All Statutory Holidays 
Closed for the summer (Jun 1st-Sep 1st) 
 
Recreational Activity Hours vary * Call for Details or click on the Activity Guide Link for Details 
Click on this Link for the Winter/Spring Activity Guide
Dates Please note: all Customer Care Centres will be closed on; 
* Oct 1st (Thanksgiving) 
* Dec 25th (Christmas) 
* Dec 26th (Boxing Day) 
* Jan 1st (New Year's Day) 
* Jul 1st (Canada Day) 
* Aug 3rd (Civic Holiday) 
* Sep 7th (Labour Day)
Areas Served Windsor
Eligibility * Residents of municipality 
* Accommodates persons with disabilities 
* additional charges for non-residents
Application Registration process required for all programs 
Accepted Payment Methods: see fee section below
Languages English
Fees Service - Accepted Payment Methods for all Services: Debit, Visa, Mastercard and Cash * Additional charges for non-residents ; Fee assistance available for possible discounts to families in receipt of NCBS and senior discounts.
Agency Information
Funding City / Town
Site Information
Located In Community Windsor
Address & Map
1551 Wyandotte St W
Windsor, ON N9B 1H6
Intersection McEwan Ave and Wyandotte St W
Bus Routes Crosstown 2 ; Dominion 5
Accessibility Fully Accessible - Parking, Washroom and Entrance

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