Contact Information
Office Phone General enquiries: 311  
 
Office: 519-253-3157
Toll Free Phone 1-888-519-3333
Fax 519-253-1015
E-Mail adieknox@citywindsor.ca
Website www.citywindsor.ca/residents/Facilities-for-Rent/Pages/Adie-Knox-Herman-Recreation-Complex.aspx
Primary Contact Jodi Wood, Supervisor, Community Programming
Description and Service Details
Description (Service) * City-owned community recreation centre 
* offers fitness, recreation, crafts and sports programs  
* free after school program  
* city owned indoor pool (lift at pool)  
* part of arena and pool complex  
* Customer Care Centre offers residents easy access to some city services 
 
Customer Care Centres: are "satellite city halls" that offer a number of municipal services within recreation centres in various wards of the city 
 
Payment location for: 
* Bus Pass Renewals  
* Dog Licences  
* Parking Tickets (within 30 days of issue date)  
* Recreational Programming and Rentals 
 
Pick-up location for: 
* Activity Guides  
* Building Permit Applications  
* Damage Claim Forms  
* Driveway Approaches Permit Applications  
* Driveway Approaches Front Yard Paving Permit Applications  
* Freedom of Information Request Forms  
* Property Tax Request for Reconsideration Form  
* Property Tax Preauthorized Payment Plan Applications  
* Public Right-of-Way Driveway Permits Checklist  
* Residential Garbage and Recycling Calendars  
* Sewer Connection Information Request Forms 
* Street and Alley Closing Request Forms 
 
 
Social Services Clients Forms: 
* Application for Ontario Works Brochures 
* Bus Pass Applications 
* Change of Address Forms 
* Direct Bank Deposit Authorization Forms 
* Area Employment Agencies Information 
* Area Food Banks Information 
* Housing Resource Agencies Information 
* Income Reporting Statements 
* Job Search Forms 
* Notice to Caseworkers 
* Child Care Receipt Reporting Forms 
* School Attendance Forms  
 
Transit Windsor:  
* Bus Passes (Adult, Senior, Student, Tunnel - full month) 
* One-Way Trip Tickets (Adult, Senior, Student, Tunnel) 
* Transit Monthly Bus Pass Gift Certificates.  
* Photo ID is not available at the Customer Care Centres. 
 
Drop-off location for: 
* City of Windsor Job Applications  
* Damage Claim Submissions  
* Freedom of Information Submissions (General Records)  
* Property Tax Payments (cheque only in sealed envelopes)  
* Social Services Clients Forms 
 
Rec Express Cards: 
The easy-to-use, reloadable smart cards make gift giving easy. Load the card with any dollar amount and let the receiver choose from the hundreds of programs offered by Parks and Recreation: swimming, sports, arts and culture, birthday parties, room rentals, skating, etc. 
 
The cards never expire and are easily available at all community centres, pools and arenas. 
Rec Express Card  
 
 
* A place people can go to cool off during times of extremely high temperatures
Hours Customer Care Centres:  
* The regular hours of operation for the Customer Care Centres at Adie Knox, Forest Glade, Gino & Liz Marcus and Optimist (Excluding South Windsor Customer Care Centre) are as follows: 
 
Hours in effect from Sep-Jun  
Mon-Thu: 9 am-8 pm * Fri, 9 am-5 pm * Sat, 9 am-1 pm 
 
South Windsor Customer Care Centre:Temporarily closed effective (May 2, 2016-Jan 2017) 
* The regular hours of operation (excluding summer and Dec holiday season) are as follows:  
Mon, Tue, Thu, Fri: 3:30 pm-8:30 pm * Sat & Sun 1 pm - 5 pm * Closed Wed and All Statutory Holidays 
Closed for the summer (Jun 1st-Sep 1st) 
 
Recreational Activity Hours vary * Call for Details or click on the Activity Guide Link for Details 
Click on this Link for the Winter/Spring Activity Guide
Dates Please note: all Customer Care Centres will be closed on; 
* Oct 1st (Thanksgiving) 
* Dec 25th (Christmas) 
* Dec 26th (Boxing Day) 
* Jan 1st (New Year's Day) 
* Jul 1st (Canada Day) 
* Aug 3rd (Civic Holiday) 
* Sep 7th (Labour Day)
Areas Served Windsor
Eligibility * Residents of municipality 
* Accommodates persons with disabilities 
* additional charges for non-residents
Application Registration process required for all programs 
Accepted Payment Methods: see fee section below
Languages English
Fees Service - Accepted Payment Methods for all Services: Debit, Visa, Mastercard and Cash * Additional charges for non-residents ; Fee assistance available for possible discounts to families in receipt of NCBS and senior discounts.
Agency Information
Funding City / Town
Site Information
Located In Community Windsor
Address & Map
1551 Wyandotte St W
Windsor, ON N9B 1H6
Intersection McEwan Ave and Wyandotte St W
Bus Routes Crosstown 2 ; Dominion 5
Accessibility Fully Accessible - Parking, Washroom and Entrance

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