Windsor (City Of). Recreation and Culture

Site: Windsor - Gino & Liz Marcus Community Complex - Drouillard Rd

Service: Customer Care Centre

Contact Information
Office Phone General enquiries: 311 
Office: 519-253-7028
Toll Free Phone 1-855-253-2300
Fax 519-973-3984
Primary Contact Kenn Little, Supervisor of Community Programming, City of Windsor, Parks, Recreation & Culture; Phone: (Business) 519-253-2135; Fax: 519-973-3984; Email:
Alternate Contact Graeme Tyrrell, Recreation Assistant, City of Windsor Parks, Recreation & Culture; Fax: 519-973-3984; Email:
Description and Service Details
Description (Service) Gino & Liz Marcus Community Complex offers spacious rental opportunities in its gymnasium, all purpose room and meeting rooms. 
The centre is ideal for special occasion rentals including:  
* weddings 
* showers 
* banquets 
* business meetings 
Please note: alcohol rentals are not offered at this facility 
The Gymnasium is open for sports rentals such as: 
* floor hockey 
* indoor soccer 
* basketball 
* volleyball 
* Self-catering welcomed 
* Full kitchen 
* Lighted free parking 
Customer Care Centre 
offers residents easy access to some city services. 
Customer Care Centres: are "satellite city halls" that offer a number of municipal services within recreation centres in various wards of the city 
Payment location for: 
* Bus Pass Renewals  
* Dog Licences  
* Parking Tickets (within 30 days of issue date)  
* Recreational Programming and Rentals 
Pick-up location for: 
* Activity Guides  
* Building Permit Applications  
* Damage Claim Forms  
* Driveway Approaches Permit Applications  
* Driveway Approaches Front Yard Paving Permit Applications  
* Freedom of Information Request Forms  
* Property Tax Request for Reconsideration Form  
* Property Tax Preauthorized Payment Plan Applications  
* Public Right-of-Way Driveway Permits Checklist  
* Residential Garbage and Recycling Calendars  
* Sewer Connection Information Request Forms 
* Street and Alley Closing Request Forms 
Social Services Clients Forms:  
* Application for Ontario Works Brochures 
* Bus Pass Applications 
* Change of Address Forms 
* Direct Bank Deposit Authorization Forms 
* Area Employment Agencies 
* Area Food Banks 
* Housing Resource Agencies 
* Income Reporting Statements 
* Job Search Forms 
* Notice to Caseworkers 
* Child Care Receipt Reporting Forms 
* School Attendance Forms 
Transit Windsor:  
* Bus Passes (Adult, Senior, Student, Tunnel - full month) and Combo Passes (Adult/Tunnel - full month) 
* One-Way Trip Tickets (Adult, Senior, Student, Tunnel) 
* Transit Monthly Bus Pass Gift Certificates.  
* Photo ID is not available at the Customer Care Centres. 
Drop-off location for: 
* City of Windsor Job Applications  
* Damage Claim Submissions  
* Freedom of Information Submissions (General Records)  
* Property Tax Payments (cheque only in sealed envelopes)  
* Social Services Clients Forms  
Rec Express Cards: 
The easy-to-use, reloadable smart cards make gift giving easy. Load the card with any dollar amount and let the receiver choose from the hundreds of programs offered by Parks and Recreation: swimming, sports, arts and culture, birthday parties, room rentals, skating, etc. 
The cards never expire and are easily available at all community centres, pools and arenas. 
Rec Express Card
Hours Customer Care Centres:  
The regular hours of operation for the Customer Care Centres at Adie Knox, Forest Glade, Gino & Liz Marcus and Optimist (Excluding South Windsor Customer Care Centre) are as follows: 
Hours in effect from Sep-Jun  
Mon-Thu: 9 am-8 pm * Fri, 9 am-5 pm * Sat, 9 am-1 pm 
South Windsor Customer Care Centre:Temporarily closed effective (May 2, 2016-Jan 2017) 
The regular hours of operation (excluding summer and Dec holiday season) are as follows:  
Mon, Tue, Thu, Fri: 3:30 pm-8:30 pm * Sat & Sun 1 pm - 5 pm * Closed Wed and All Statutory Holidays 
Closed for the summer (Jun 1st-Sep 1st) 
Recreational Activity Hours vary * Call for Details or click on the Activity Guide Link for Details 
Click on this Link for the Winter/Spring Activity Guide
Areas Served Essex County
Eligibility * Children birth-7 yrs unable to move freely in shallow water or non-swimmers must be accompanied by a responsible caregiver of 14 yrs and older 
* Residents of municipality 
* Accommodates persons with disabilities 
* additional charges for non-residents
Application Registration process required for all programs 
Accepted Payment Methods: see fee section below
Languages English
Fees Service - Accepted Payment Methods for all Services: Debit, Visa, Mastercard and Cash * Additional charges for non-residents ; Fee assistance available for possible discounts to families in receipt of NCBS with proper paper work and seniors.
Agency Information
Funding City / Town ; Fees
Site Information
Site Location Gino & Liz Marcus Community Complex
Located In Community Windsor
Address & Map
1168 Drouillard Rd
Windsor, ON N8Y 2R1
View MapQuest Map
Intersection Drouillard Rd and Richmond St
Bus Routes Central 3 ; Ottawa 4
Accessibility Fully Accessible - Parking, Washroom and Entrance

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Call 2-1-1, Toll Free: 1-866-686-0045