Community Crisis Centre of Windsor-Essex County

Site: Windsor Regional Hospital - 1086 Ouellette Ave

Service: Crisis Services

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Record #: WIN1535 Last Modified: 15 Apr 2015 Last Full Update: 10 Dec 2014
Contact Information
Crisis Phone519-973-4435
Primary ContactDike Onuoha, Manager, Mental Health Services; Phone: 519-973-4411 ext 32033; Email:
Description and Service Details
Description (Service)Professional crisis workers provide immediate risk assessment, stabilization, safety planning, crisis follow-up and referral services through: 
Available Crisis Services: 
* 24 hour Crisis Telephone Line (519) 973-4435 
* 24 hour Walk-in Service, Windsor Regional Hospital - Ouellette Campus Emergency Department 
* Walk-in Service, Community Crisis Centre, Windsor Regional Hospital - Ouellette Campus Jeanne Mance Building, 1st Floor, Mon-Fri, during business hours 
* Mobile Crisis Response, Mon-Sat 12 noon to 8 pm 
* Suicide Prevention and Education Program through Alive! Canada 
* WPS Community Outreach & Support Team (C.O.A.S.T. - partnership with Windsor Police Services), Mon-Fri, 8 am-10 pm 
* OPP Mental Health Response Unit (M.H.R.U. - partnership with Ontario Provincial Police), Mon-Thu, 8 am-6 pm. 
Situations may include; 
* substance abuse  
* feelings of intense sadness or depression  
* sleeping or eating problems  
* anxiety  
* thoughts of suicide or self harm  
* severe distress related to relationship issues  
* family problems  
* grief  
* job loss  
* financial problems  
* anger  
* aggression  
* symptoms of mental illness and more
HoursMon-Sun 24 hours
Areas ServedEssex County ; Windsor
EligibilityAges: 16 year(s) and up
ApplicationSelf referrals accepted
LanguagesEnglish ; French (via translator)
Agency Information
Site Information
Located In CommunityWindsor
Address & Map
Jeanne Mance Bldg
1086 Ouellette Ave, 1st Fl
Windsor, ON N9A 1E1
View Google Map
IntersectionOuellette Ave and Erie St
Mailing AddressHotel Dieu Grace Hospital 
1030 Ouellette Ave 
Windsor, ON N9A 1E1
Bus RoutesTransway 1A ; Transway 1C ; Central 3 ; Ottawa 4 ; Dougall 6
Service CategoriesGeneral Crisis Intervention Hotlines ; Home Based Mental Health Services ; In Person Crisis Intervention ; Mental Health Drop In Centres ; Mental Health Hotlines ; Outreach Programs ~ Mental Health Issues ; Outreach Programs ~ Mental Illness/Emotional Disabilities ; Psychiatric Emergency Room Care ; Psychiatric Mobile Response Teams ; Suicide Prevention Programs