EnWin Utilities Ltd

Site: Windsor - Ouellette Ave

Service: Windsor Utilities Commission

Contact Information
Office Phone Customer Service: 519-255-2727 
Conservation Program Hotline: ext 6 
Human Resources: ext 750 
Purchasing: ext 239 or email, purchasing@enwin.com
Toll Free Phone Hydro and Water Locates: 1-800-400-2255
After Hours Phone * Utilities: 519-255-2727  
* Water: 519-255-7130
Fax 519-255-7423
E-Mail info@enwin.com
Website www.enwin.com
Primary Contact Barbara Peirce Marshall, Manager, Corporate Communications and Public Relations; Phone: 519-255-2888 ext 849; Fax: 519-255-2866; Email: bpeircemarshall@enwin.com
Alternate Contact John Wladarski, Vice-President Shared Services & COO; Phone: 519-255-2888 ext 331; Email: jwladarski@enwin.com
Description and Service Details
Description (Service) * Windsor’s Local Distribution Company, responsible for the distribution of electricity 
* The servicing and maintenance of Windsor’s power line infrastructure 
 
Management services company providing: 
* fleet 
* billing 
* collections 
* credit 
* financial issues 
* human resources 
* customer service 
 
Windsor Utilities Commission is a separately held entity, managed by ENWIN Utilities,  
* operates and manages the production and distribution of water to the City of Windsor 
* supplies water to the towns of Tecumseh and LaSalle 
* provides heating and cooling to buildings in the downtown core of the City of Windsor through its District Energy business unit.
Hours Customer Service Centre Mon-Fri, 8:30 am-4:30 pm
Areas Served LaSalle - Water Treatment Services ; Tecumseh - Water Treatment Services ; Windsor - Electricity Distribution , Water Distribution, Water Treatment Services
Boundaries Different boundaries dependent on service (water or hydro)
Eligibility Residents of service area
Application Registration process required
Languages English
Fees Service
Agency Information
Established 1935
Primary Executive Helga Reidel, President and CEO (EnWin), Windsor Canada Utilities Ltd.; Phone: (Business) 519-255-2888 ext 730; Email: hreidel@enwin.com
Alternate Executive Byron Thompson, CFO & VP Finance, EnWin Utilities Ltd. & Windsor Utilities Commission; Phone: (Business) 519-255-2888 ext 869; Email: bthompson@enwin.com
Funding City / Town - City of Windsor ; Fees ; Rate-base driven
Agency Services
Site Information
Located In Community Windsor
Address & Map
787 Ouellette Ave
Windsor, ON N9A 5T7
 
View MapQuest Map
Intersection Ouellette Ave and Elliott St W
Mailing Address c/o Enwin 
PO Box 1625, Stn A 
787 Ouellette Ave 
Windsor, ON N9A 5T7
Bus Routes Transway 1A ; Transway 1C ; Central 3 ; Ottawa 4 ; Dougall 6
Physical Access Fully Accessible - Parking, Washroom and Entrance

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